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4083 Views 3 Replies Latest reply: Oct 18, 2011 11:58 AM by Line6Don RSS
jonas2011 Just Startin'
jonas2011
3 posts since
Oct 15, 2011
Currently Being Moderated

Oct 15, 2011 11:49 AM

iMac and Tone Port UX1

Hi,

I have the:

Model Name:          iMac

  Model Identifier:          iMac11,1

  Processor Name:          Intel Core i5

  Processor Speed:          2.66 GHz

  Number of Processors:          1

  Total Number of Cores:          4

  L2 Cache (per Core):          256 KB

  L3 Cache:          8 MB

  Memory:          4 GB

  Processor Interconnect Speed:          4.8 GT/s

  Boot ROM Version:          IM111.0034.B02

  SMC Version (system):          1.54f36

 

and it doesn´t work with the Tone Port UX1 that I got for the last 3 or 4 years,

it seems the problem is: Processor Speed: 2.66 GHz

 

What can I do? How can I make it work?

 

Thanks,

Jonas

Tags: toneport, ux1, gearbox, tone, problem, port, mac
  • jonas2011 Just Startin'
    jonas2011
    3 posts since
    Oct 15, 2011
    Currently Being Moderated
    Oct 15, 2011 12:00 PM (in response to jonas2011)
    Re: iMac and Tone Port UX1

    Here are the iMac and the toneport ux1 I was talking about...1600-iMac27-Quad_angle.jpgLine-6-TonePort-UX1.jpg

     

    Thanks,

    Jonas

    • jonas2011 Just Startin'
      jonas2011
      3 posts since
      Oct 15, 2011
      Currently Being Moderated
      Oct 16, 2011 12:02 PM (in response to jonas2011)
      Re: iMac and Tone Port UX1

      When I open the gearbox, there´s always a sign flashing on the lower right corner about the USB connection, but I checked and its ok, I tried to plug in different USB ports, I reinstalled a few times, I downloaded new drivers for ux1... and nothing works...

      well, I don´t know what else to do... can you help me?

      Thanks,

      Jonas

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Oct 18, 2011 11:58 AM (in response to jonas2011)
    RE: iMac and Tone Port UX1

    Hey jonas2011,

       

      If you installed GearBox 3.72 after you installed the latest version of the Line 6 Drivers then you most likely installed the old drivers that come bundled with the GearBox installer. So now your drivers are out of date and unable to detect the device.

       

      I would suggest to use the Line 6 Driver Uninstaller to uninstall the currently installed drivers, it is located at:

       

      Applications/Line6/Drivers - Driver uninstaller

       

      Once you have remove these drivers, restart the computer.

       

      Upon restart, download and install the latest drivers for your operating system:

       

      MAC Drivers : 7.1.0

      http://line6.com/software/readeula.html?rid=4171

       

      In addition, from the GearBox Hardware preferences menu make sure to that entry for "Launch GearBox Using:" is set to TonePort UX1. Relaunch GearBox to try using it, see if it you are still receiving a connection problem indicator at the bottom of the application.

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