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981 Views 3 Replies Latest reply: Nov 3, 2011 12:56 PM by prizm78 RSS
prizm78 Just Startin'
prizm78
3 posts since
Oct 24, 2011
Currently Being Moderated

Oct 24, 2011 10:11 PM

Backtrack + mic not working properly

I have the backtrack+mic. Currently it will not work when put into record mode. The code that it is showing is a constant white light for fifteen seconds one green flash followed by a few seconds of constant white light then it promptly shuts off. The advanced users guide was not helpful at all. What does this indicate. It will work in play only mode just fine. I have already tried reseting the device.

any help greatly appreciated this is a great device and I would love to keep using it.

  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Oct 28, 2011 9:07 AM (in response to prizm78)
    RE: Backtrack + mic not working properly

    Please try re-installing the flash memory on the Backtrack+Mic by re-installing the flash memory on the device.

       

      To do this, first, download the 1.00.1 flash memory file for the device from the Line 6 downloads page:

       

      http://line6.com/software/index.html

       

      Then:

       

      - Connect your BackTrack to your computer using USB.

      - Copy this firmware file to the root of your BackTrack device, meaning, do not place the file in any folders on the devices, but in the main Backtrack Root directory location.

      - Disconnect BackTrack from USB.

      - Turn BackTrack Off, then On.

      - During bootup you should see the BackTrack LED light Red briefly, then blink Yellow-Blue several times.

      - To confirm your firmware version use the BackTrack Setup Utility or open the /SYSTEM/INFO.TXT file on your BackTrack.

       

      Also, these devices have a warranty of 90 days from the date of purchase and are non-repairable.

       

      Regards,

       

      Line6Hugo

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Nov 2, 2011 11:52 AM (in response to prizm78)
    RE: Backtrack + mic not working properly

    Hey prizm78,

       

      It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered and close this thread. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly.

       

      Thanks!

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