Currently Being ModeratedOct 28, 2011 9:48 AM (in response to paulm_80526)Re: RE: Trouble with GearBox programming X3 Live to set JTV Preset model
We hadn't heard of this until your thread posting; Hugo and I were able to confirm this behavior.
GearBox 3.72 was released prior to the release of the JTV guitars; in your particular case GearBox is the required software editor for use with a POD X3 Live/Pro units. The current workaround would be to not have GearBox running while re-assigning and saving your desired JTV model associations to whatever X3L patches.
We're logging a bug for this and adding this finding to the JTV Knowledge Base Documentat: http://line6.com/support/docs/DOC-2265. Sorry about the inconvenience regarding the GearBox software behavior.
Currently Being ModeratedNov 2, 2011 11:56 AM (in response to paulm_80526)RE: Trouble with GearBox programming X3 Live to set JTV Preset model
It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered and close this thread. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly.
Currently Being ModeratedMar 5, 2013 6:56 PM (in response to paulm_80526)Re: Trouble with GearBox programming X3 Live to set JTV Preset model
It was great that you pointed this out two years ago and that Line6 posted a notice about it with an inconvenient workaround a year-and-a-half ago. Still, it seems an awfully long time for there to be no software patch fix. Is this what I can expect from Line6 support? I love my new JTV-59, but this is an unnecessary pain
Currently Being ModeratedMar 5, 2013 7:50 PM (in response to dzobels)Re: Trouble with GearBox programming X3 Live to set JTV Preset model
there is no active development for the x-series....there will never be a patch.
... other than buying an HD pod....
and yes... this is what you can expect from line6 or any other manufacturer when it comes to equipment 7+ years old.
Currently Being ModeratedMar 6, 2013 5:18 PM (in response to TheRealZap)Re: Trouble with GearBox programming X3 Live to set JTV Preset model
" this is what you can expect from line6 or any other manufacturer when it comes to equipment 7+ years old."
I understand that but when "fully compatible" is mentioned as part of the reason to buy something then you need to spend whatever time it takes to fix what, in this case, appears to be a relatively simple problem. They've promised stuff before and then "forgotten" about it. Variax bass/Workbench compatibility is one that still sticks in my craw since it was a large reason why I purchased a Variax bass (there is no compatibility). They need to stop that bull**** and fulfill the things they say they will be giving us. It's a matter of integrity and honor. Not that they have to. Yes you can make the JTVariax work with the X3 after jumping through several hoops but I did all of my patch building through Gearbox and it was partly because of the promised compatibility that I purchased one.
Currently Being ModeratedMar 6, 2013 5:30 PM (in response to brue58ski)Re: Trouble with GearBox programming X3 Live to set JTV Preset model
don't disagree... the world should be full of nothing but rainbows... just stating that, it's not always the case...