Currently Being ModeratedNov 10, 2011 10:05 AM (in response to rlinton1213)Re: I can't find mobile pod!
Spoke with Line6 support rep today and was told the app is being held up in the review process by Apple; he said they expect it to be released later today (11/10/2011) or tomorrow.
Currently Being ModeratedNov 10, 2011 10:09 AM (in response to rlinton1213)Re: I can't find mobile pod!
The Mobile In seems to be a massive desaster for Line 6.
I have already purchased the following equipment from Line 6 and I am a real fan of their hardware:
- Pocket POD
- Spider IV 15
- POD HD 300
- POD HD 500
I have also ordered a Line 6 Mobile In on the Internet, from Thomann, Germany (the biggest Music Equipment Retailer in Europe). The delivery date was set to 28th of October, which, according to Thomann customer service was the proposed delivery date for the interface. On the day of the 28th, the delivery was posponed to the 9th of November.
Something else changed: Around the day of the 28th of October, Line 6 added a nice yellow button on the Mobile In product page on their website: „Coming Soon“.
According to Thomann this was the confirmed delivery date from Line 6 and Thomann customer service told me that the product would definetely ship on 9th of November. The product was supposed to arrive by then and would immediately ship to the pending customer orders (there seem to be many).
9th of November passed and there is no shipment. There is no app on the Apple App Store. There is no Mobile In. Thomann right now has no further information from Line 6 and they seem to be kind of dissapointed about that. There seem to be many backlogged orders and many unhappy customers.
I have no reason to believe that Thomann, the biggest european seller of musical instruments and the one with by far the best reputation, is telling its customers fairy tales. They won't put specific dates into their delivery targets if they do not get these dates from the vendor. Why shoud they? To create a lot of trouble?
I would be glad to hear something from Line 6, they have not been responding to people who already have the hardware (distributed by mistake?). No answer by mail, not in this forum.
Line 6, if you guys don't get the app finished, or approved by Apple, thats fine, just let people know what the status is. Nobody is going to hang you for that, these things happen. Just let loyal Line 6 customers know where the problem is, what the status is and if there is a realistic time frame for shipment of the interface (and software).
I know that there was never a specific release date set by Line 6, but something has been going out through the supply chain, pictures, prices, availybility and it looks like it was even the interface itself. Is this a strategie to stop people from buying the Apogee Jam? I just don't get it...
Please ignore my bad english, I am no native speaker.
Currently Being ModeratedNov 10, 2011 4:15 PM (in response to davidadickinson)RE: I can't find mobile pod!
We're very sorry that the Mobile POD app hasn't appeared on the App Store yet. It has been submitted to Apple and is still undergoing their App Review process. While we hope Mobile POD will debut on the App Store in just a couple days, it's in Apple's hands now so we're not able to provide any official time frame. A daily search of the App Store for 'Mobile POD' is your best bet.