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750 Views 11 Replies Latest reply: Nov 29, 2011 3:19 PM by Line6Don RSS
PimSchilperoort Just Startin'
PimSchilperoort
43 posts since
Oct 14, 2008
Currently Being Moderated

Nov 20, 2011 12:36 PM

iLok license does not work

Hi Technical Support,

 

I bought Pod Farm 2 Platinum with an ilok protection. I synchronised my license to the ilok and on my ilok account the POD Fram 2 Platinum is displayed.

 

Every time I start up Pod Fram 2 Platinum a message appears that the license is not found and that Pod Farm will run in demo mode. For several times I desposited the license to the ilok website and synchronised again. Up to now no success.

 

What's going wrong?

 

Thanks,

Pim.

Tags: ilok, license, problem, podfarm
  • TheRealZap Expert Line 6 User
    TheRealZap
    11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Nov 20, 2011 9:02 PM (in response to PimSchilperoort)
    Re: iLok license does not work

    are you trying to run the plugin?

  • PimSchilperoort Just Startin'
    PimSchilperoort
    43 posts since
    Oct 14, 2008
    Currently Being Moderated
    Nov 21, 2011 4:10 AM (in response to PimSchilperoort)
    Re: iLok license does not work

    Thanks RealZap! I bought PF2 as an update on PF1 which runs fine as standalone. Besides, in authorized devices my UX2 is recognized.

    • TheRealZap Expert Line 6 User
      TheRealZap
      11,829 posts since
      Dec 22, 2006
      Currently Being Moderated
      Nov 21, 2011 5:36 AM (in response to PimSchilperoort)
      Re: iLok license does not work

      that's the problem then...

      you can't have an ilok AND a line6 license on the same computer... one license will always be ignored...

      if you bought a pod farm 2 ilok license... thinking it would upgrade your UX2 license...

      unfortunately it won't... the only way to upgrade the UX2 license is direct from line6.

  • PimSchilperoort Just Startin'
    PimSchilperoort
    43 posts since
    Oct 14, 2008
    Currently Being Moderated
    Nov 21, 2011 6:31 AM (in response to PimSchilperoort)
    Re: iLok license does not work

    So... Line6 has a database of all the products I purchased and does not warn the ignorant customer? I bought an update for PF1 but no information at all about the limits? On the package is no sign of a warning. This sucks.

     

    The other problem with the messed up graphics (which makes PF2 impossible to work with) is not solved either.

     

    Conclusion: you can buy a software update but there is no promise it will work and secondly there is no promise  the graphics will be displayed correctly. Smells dirty...

    • TheRealZap Expert Line 6 User
      TheRealZap
      11,829 posts since
      Dec 22, 2006
      Currently Being Moderated
      Nov 21, 2011 6:37 AM (in response to PimSchilperoort)
      Re: iLok license does not work

      the ilok is its own thing... and you have to buy a 50$ ilok to use it...

      always surprises me that people try to get that rather than the license direct from line6...

      especially now that the line6 license will work without the line6 device with version 2.5

      the ability to use pod farm without a line6 device used to require an ilok and was commonly purchased by those running a studio or some other situation where they had a different preferred interface...

       

      i know it's not very clear... as far as the packaging etc goes...

      i'm certain that support can clear things up for you and give you a hand with the distorted screen.

      • PimSchilperoort Just Startin'
        PimSchilperoort
        43 posts since
        Oct 14, 2008
        Currently Being Moderated
        Nov 21, 2011 7:05 AM (in response to TheRealZap)
        Re: iLok license does not work

        I bought the software and ilok at the same time in a guitar store. No warning - no sign on the package. How can Line6 expect the user to 'read between the lines' when there are no lines?

         

        About the messed up graphics: support did not give any reply yet. The posting was made on october 15th... Do I have to say more?

         

        Sad.

        • TheRealZap Expert Line 6 User
          TheRealZap
          11,829 posts since
          Dec 22, 2006
          Currently Being Moderated
          Nov 21, 2011 7:14 AM (in response to PimSchilperoort)
          Re: iLok license does not work

          yes i just looked... and the reason they didn't respond is that they never read it....

           

          a minor detail that's easy to miss... but your post was not marked as a question...

          this means that support regards it as user discussion and never even reads it....

           

          that detail is at the bottom here: http://line6.com/support/docs/DOC-1451

          i don't know the answer to the question...

          but reposting it marked as a question should hopefully get support to chime in.

           

          as for buying the boxed pod farm and ilok....

          you aren't the first user with this concern... and i can agree that its confusing...

          i'm only trying to let you know what i know...

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Nov 23, 2011 8:31 AM (in response to PimSchilperoort)
    RE: iLok license does not work

    Hey PimSchilperoor,

       

      The graphic problem you are experiencing can be fixed by removing all versions of POD Farm 1-2 from the computer using the Line 6 uninstaller located at:

       

      C:\Program Files(x86)\Line6\Tools (Windows Vista/7 location)

       

      Make sure to select all the entries labeled POD Farm from the list, do not select the other Line 6 applications or drivers. Once POD Farm as been uninstalled, restart the computer.

       

      Upon restart, download and install POD Farm 2.51 from the link below:

       

      http://line6.com/software/readeula.html?rid=4147

       

      As the for the iLOK, it can be used to authorize the stand alone version of POD Farm 2.51, however it will prompt you to assign an audio interface. If you start POD Farm 2 stand alone with a iLOK and a POD Studio/TonePort interface connected, it will look to the Line 6 device for the License, not the iLOK. To use the iLOK license in combination with a non licensed POD Studio/TonePort interface, you will need to load the POD Farm 2 plugin within a DAW, you can then assign the POD Studio/TonePort interface as the audio interface for the application.

  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Nov 29, 2011 3:19 PM (in response to PimSchilperoort)
    Re: iLok license does not work

    Hey PimSchilperoort,

     

    This thread is being closed due to lack of response within 72 hours. If you still have questions or are still experiencing an issue please start a new thread and mark the discussion as a question. To do so you can follow the link below and Ask a Question:

     

    http://line6.com/support/community/support/

     

    For more information about using the Online Technical Support System please review our FAQ at the link below:

     

    http://line6.com/support/docs/DOC-1451

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