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279 Views 2 Replies Latest reply: Dec 2, 2011 10:40 AM by Line6Don RSS
wachu Just Startin' 2 posts since
Mar 2, 2009
Currently Being Moderated

Nov 23, 2011 11:51 AM

UX1 Bass exp. pack problem

Hello,

 

I have a problem with bass expantion pack. I tried reinsalling all the software but it didn't help.

 

Everytime i want to load a preset from bass expantion pack i get this message:

 

"DSP failed to load model correctly. You may not hear the selected model.

Reason (Code: 80000000), An unknown error occured"

 

Thanks for help.

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Nov 29, 2011 10:39 AM (in response to wachu)
    Re: RE: UX1 Bass exp. pack problem

    The very first thing I recommend is to disconnect the TonePort UX1 from the USB port and then restart the computer.

     

    After it comes back up, please connect the UX1 to a different USB port than the one you were using previously.

     

    Once the computer recognizes the UX1, try launching the amp modelling software program. Do you still get the same exact error message? Please let us know.

  • Line6Don Line 6 Support 5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    Dec 2, 2011 10:40 AM (in response to wachu)
    Re: UX1 Bass exp. pack problem

    Hey wachu,

     

    This thread is being closed due to lack of response within 72 hours. If you still have questions or are still experiencing an issue please start a new thread and mark the discussion as a question. To do so you can follow the link below and Ask a Question:

     

    http://line6.com/support/community/support/

     

    For more information about using the Online Technical Support System please review our FAQ at the link below:

     

    http://line6.com/support/docs/DOC-1451

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