Currently Being ModeratedDec 1, 2011 12:59 PM (in response to smithguitar28)Re: Is my Spider iv 15w busted? Help!
First try a factory reset. With the power switch off, hold the 'A' or 'Clean' button in and turn the power on, hold the button in for 5-10 seconds.
If the amp continues to not work, you will need to bring it to a factory service center.
Currently Being ModeratedDec 5, 2011 11:14 AM (in response to smithguitar28)Re: Is my Spider iv 15w busted? Help!
Actually, if a factory reset doesn't correct the issue, the Spider IV 15 Watt amps are non field serviceable units. If you're with the first year of new product purchase (going by the date on your purchase receipt), give our Service Department a call at: 818-575-3600 (8AM - 5PM Pacific Standard Time), Mondays through Fridays.
Spider 30 Watt and higher amplifiers are field serviceable. Just not 15 Watters, fyi.