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Up to Discussions in Spider IV/Spider Online
209 Views 2 Replies Latest reply: Dec 5, 2011 11:14 AM by Kneehow RSS
smithguitar28 Just Startin'
smithguitar28
1 posts since
Apr 2, 2010
Currently Being Moderated

Dec 1, 2011 7:18 AM

Is my Spider iv 15w busted? Help!

Hello guys, right straight to the point. When i turn my amp on the power light is on but no other lights are on. Plus there is this continuous popping noise, simialar to the noise you get from putting a jack lead in/taking it out.
Iv tried dirrerent leads, different settings, volumes on both guitar n amp. Im wondering if my amp is busted or it just something really simple that im overlooking.
Please help! was really looking forward to a little guitar session today .
Peace x

Tags: help, spider_iv, amp_problem
  • fflbrgst Power User
    fflbrgst
    1,292 posts since
    Mar 6, 2011
    Currently Being Moderated
    Dec 1, 2011 12:59 PM (in response to smithguitar28)
    Re: Is my Spider iv 15w busted? Help!

    First try a factory reset.  With the power switch off, hold the 'A' or 'Clean' button in and turn the power on, hold the button in for 5-10 seconds.

    If the amp continues to not work, you will need to bring it to a factory service center.

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Dec 5, 2011 11:14 AM (in response to smithguitar28)
    Re: Is my Spider iv 15w busted? Help!

    Actually, if a factory reset doesn't correct the issue, the Spider IV 15 Watt amps are non field serviceable units. If you're with the first year of new product purchase (going by the date on your purchase receipt), give our Service Department a call at: 818-575-3600 (8AM - 5PM Pacific Standard Time), Mondays through Fridays.

     

    Spider 30 Watt and higher amplifiers are field serviceable. Just not 15 Watters, fyi.

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