Replacement parts can be ordered from any of our Line 6 Service Centers. Follow the link below to locate one in your area:
If there are not any service centers near you, you can order the part from Avalance Pro Audio and have it shipped to your house:
I have the same issue, need a replacement Aux In Jack for the XTLive. Here in south-central British Columbia non of the service centers have the part. I have an RFQ in to your link above, Avalanche Pro Audio Services, as follows:
Hello folks, you are referenced on the Line6 tech support site as a source for parts. May I please have price and availability information regarding the POD XTLive Aux Input Jack: J9, described in the service manual as part number 21-12-0035, JACK 3.5mm STEREO 5 PIN CRIMPED LEADS NON-THREADED.
It appears the power input jack may fail over time so I might as well add an RFQ for 21-00-0015, DNU - use 21-00-0014 - JACK BARREL PCB MT 2.5mm. Let's say, 3 of each please...and thank you!
Were able to successfully resolve your parts need?