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226 Views 2 Replies Latest reply: Feb 1, 2012 10:03 AM by Line6Don RSS
petebelschwinder Just Startin' 1 posts since
Jan 7, 2012
Currently Being Moderated

Jan 15, 2012 5:44 PM

New update

I updated to the new 1.0.6 and I played a gig live and I found that the volume was freaking out. When I played loud it was soft when I played soft it was loud. Has anyone else had this problem? Thanks.

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jan 24, 2012 1:56 PM (in response to petebelschwinder)
    Re: New update

    Is there a certain patch or amp setting that cause this to consistently happen? I tried out various patchs and amps and effects with different settings and guitars and did not experience the problem that you described.

     

    Did you make sure and apply the 1.0.1 Mobile In Firmware that was included in the Mobile POD 1.0.6 app? If not all you should have to do is connect the Mobile In and launch Mobile POD and it should prompt you to apply the update if you haven't yet.

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Feb 1, 2012 10:03 AM (in response to petebelschwinder)
    RE: New update

    It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been answered, please award points to whoever was helpful and/or answered the question.

       

      In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to the ticket. Thanks!!

       

      Q: What is a support ticket?

      A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here’s a shortcut:

       

      http://line6.com/account/tickets/view/

       

      Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.

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