Skip navigation
Up to Discussions in Variax Guitars / Bass / Workbench
217 Views 2 Replies Latest reply: Feb 2, 2012 5:53 PM by Line6david RSS
doranz Just Startin'
doranz
1 posts since
Dec 6, 2007
Currently Being Moderated

Jan 19, 2012 6:34 PM

Variax Acoustic 700 piezo and Podxt dead?

I was playing my Variax acoustic 700 a couple days ago, switched sounds in the middle of playing, and something happened - the third string now crackles every time I play it (as if it's maxing out the range). No other strings were affected and it hasn't gotten better with any other cords, amps, etc. On top of that, the Podxt I was playing it through also seemed to go - now produces a loud hum when turned on, even if no guitar is plugged in, and doesn't transmit the guitar sound. I was able to restore the Podxt temporarily by resetting the firmware, but it reverts each time and just produces the same loud hum again. I fear both are fried, and am not sure how to fix. I'm thinking I may be able to simply rewire the 3rd string piezo, but am not 100% sure this will fix it. Also have no idea how to fix the Podxt. Any suggestions?

Tags: variax, acoustic, string, guitar, broken, podxt, pickups, 700
  • Line6Hugo Line 6
    Line6Hugo
    6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jan 26, 2012 5:42 PM (in response to doranz)
    Re: Variax Acoustic 700 piezo and Podxt dead?

    If re-installing the flash memory on both units does not fix the issues, you will need to take them to an authorized service center to investigate the problem and repair as necessary:

     

    http://line6.com/service_centers/

     

    Regards,

     

    Line6Hugo

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Feb 2, 2012 5:53 PM (in response to doranz)
    Re: Variax Acoustic 700 piezo and Podxt dead?

    Hello. It has been at least 72 hours since we've heard from you. We're going to assume your question has been answered. If it has been

     

    answered, please award points to whoever was helpful and/or answered the question.

     

    In the event your issue has not been resolved, I created a support ticket for you so we can continue to communicate. Please respond to

     

    the ticket. Thanks!!

     

    Q: What is a support ticket?

    A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6

     

    containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your

     

    open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the

     

    support ticket. Here’s a shortcut: http://line6.com/account/tickets/view/.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that

     

    a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving

     

    messages at all.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points