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290 Views 11 Replies Latest reply: Mar 20, 2012 4:23 PM by cropmusik RSS
cropmusik Just Startin' 10 posts since
Dec 8, 2008
Currently Being Moderated

Jan 30, 2012 11:13 AM

Removing User Tones?

When I modify an existing user tone I end up with the original and the new tone- saved as different names per the requirement of the app (probably a good thing so you don't erase the original). I cannot delete the old one--- I go to Edit and see the red minus sign and choose Delete and then Done. However, when I go back into the app the deleted tone is back in the User Tone Bank!

 

Any advice?

 

Thanks,

  • Kneehow UberGuru 6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Feb 1, 2012 2:39 PM (in response to cropmusik)
    Re: Removing User Tones?

    I just tried to reproduce your inquiry; first off I was using an iPad 2 with Mobile POD Version 1.0.6 (411) running.

     

    I wasn't able to get your scenario duplicated, so I'd like to ask some clarifying questions:

     

    1. You're tapping "Save", then "Save As"? This will prompt you to name the sound.

    2. You can only delete a non-active tone file. So, from the User Tones list, only a "minus" will appear for any non-active tone file for deletion option.

    3. You're completely exiting the app?

     

    When I deleted a patch, it was gone from the User Tones list, whether I quit the app or not.

     

    Maybe you could let me know a step-by-step recipe of what you were doing so I can re-try? Thanks.

      • Line6Don Line 6 Support 5,275 posts since
        Mar 14, 2011
        Currently Being Moderated
        Feb 13, 2012 10:53 AM (in response to cropmusik)
        Re: Removing User Tones?

        I just re-tested this using the steps that Perry outlined above, and when I reopen the Mobile POD app, the tone user tone file remains deleted.

         

        What version of iOS device are you running? What version of the iOS are you running? What version of Mobile POD are you using?

         

        Please give us the steps that you take to encounter this problem.

         

        Thanks.

          • Line6Don Line 6 Support 5,275 posts since
            Mar 14, 2011
            Currently Being Moderated
            Mar 1, 2012 4:42 PM (in response to cropmusik)
            Re: Removing User Tones?

            You can only delete tones from the User Tones folder. Tones can not be deleted from the factory, style, band, or customtone.com folders.

             

            I tried again to follow the steps you provided, but am not experiencing what you have reported. These are the steps that I tried:

             

            -Launch Mobile POD.

            -Tap the presets area in the top center, select "Hairspray" from the 'All Tones' folder.

            -Tap done in the lower right hand corner.

            -Turn up the master volume on the amp.

            -Tap save in the upper right, select 'save as'.

            -Title it 'Hairspray1', tap save.

            -Tap the presets area in the top center again to go to the preset view.

            -Tap 'User Tones' and than load a different user tone,(you can not delete the current active tone).

            -Tap edit in the bottom of the app, this will give you a red minus sign to the left of the preset name, tap it, you then will be given a red 'delete' button, tap delete to delete 'Hairspray1'

            -Tap home button to exti the app.

            -Double tap your home button, than tap and hold on the mobile pod app that should be displayed at the lower left hand corner of your screen, you will be given a red minus sign on the app, tap it to close tha app.

            -Reopen Mobile POD, tap presets, look in 'User Tones' and 'Hairspray1' is gone.

             

            Try it using the steps I provided to you above and see if it lets you delete the tone.

              • Line6Don Line 6 Support 5,275 posts since
                Mar 14, 2011
                Currently Being Moderated
                Mar 8, 2012 3:10 PM (in response to cropmusik)
                Re: Removing User Tones?

                -I started off by deleting all user tones.

                 

                -Loaded up 'Hairspray' and saved it to the user tone folder.

                 

                -Adjusted the master tone controls on amp and resaved as 'Hairspray1' to user folder.

                 

                -Tap the presets bar, than tap edit at the bottom of the screen.

                 

                -You than will be given a red minus sign next to the original 'Hairspray' that you can tap to delete the tone.

                 

                -Close the app, and restart it, and 'Hairspray1' is the only tone left in the user tones folder.

                    • Line6Don Line 6 Support 5,275 posts since
                      Mar 14, 2011
                      Currently Being Moderated
                      Mar 20, 2012 1:34 PM (in response to cropmusik)
                      Re: Removing User Tones?

                      Thanks for posting your work around for this issue. I have notified the software team of this issue, and they are currently investigating it.

                       

                      I will report back if there are any new updates or suggestions.

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