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397 Views 7 Replies Latest reply: Feb 24, 2012 6:51 AM by just-joshin-ya RSS
AngelVonFranKim Just Startin'
AngelVonFranKim
19 posts since
Mar 28, 2009
Currently Being Moderated

Feb 4, 2012 8:48 AM

JTV59 String Volume Issue

I have had my JTV59 for a week or so. I love it, but I am noticing a couple of issues.

 

The low E string is not as loud (or present) as the other strings. Any ideas?

 

My fear is that it is a physical problem with the piezo pickups, and not simply a software issue.

 

Also, the magnetic pickups have a lot better sustain and "hold on" to the note longer than the models, too. Anyone else notice this?

Tags: variax, string, jtv-59, jtv59
  • Hey_Joe Iknowathingortwo
    Hey_Joe
    606 posts since
    Jan 24, 2007
    Currently Being Moderated
    Feb 4, 2012 9:46 AM (in response to AngelVonFranKim)
    Re: JTV59 String Volume Issue

    AngelVonFranKim wrote:

    The low E string is not as loud (or present) as the other strings. Any ideas?

     

    My fear is that it is a physical problem with the piezo pickups, and not simply a software issue.

     

    One way to try to adjust the volume of the modeled strings is with Workbench.

    Under the Editor menu you will find a "string volume level" parameter that allows you to adjust individual string volumes globally. In your case you may need to lower the other 5 strings to equal the low E. I would think that you'll realize right away that there will be no way that a mag height adjustment will match the piezos and won't need to bother with that. If the Workbench adjustment brings the overall volume too low to match the mag pups it may be a case of a bad 6th string piezo as you suspect. You'll have 2 choices at that point, one is to return and exchange the guitar under the vendor satisfaction warranty period or send it to an authorized service center for repair and be without it for an unknown amount of time and deal with a support ticket and freight charges.

  • Hey_Joe Iknowathingortwo
    Hey_Joe
    606 posts since
    Jan 24, 2007
    Currently Being Moderated
    Feb 4, 2012 10:29 AM (in response to AngelVonFranKim)
    Re: JTV59 String Volume Issue

    Could be a bad piezo element on that saddle... if that's the case. If it were me and I had time left to send it back under the vendor warranty, I wouldn't mess with it and exchange the guitar, even if you have to wait to get it re-ordered. If there are more in stock, just swap it out and hopefully be free of any hassles other than the drag of calling, getting an RA# and repackaging and arranging to ship it back. If you've been one who has had to wait a long  time to get it after ordering, it may be faster to get the piezo replaced at a service center. Usually a bad piezo is the common cause of this as opposed to other hardware related issues...

     

    on the other hand it may all be able to be straightened out by re-flashing the firmware. Have you updated to the current version yet? That's worth a try before all the other things I've mentioned.

  • just-joshin-ya Just Startin'
    just-joshin-ya
    26 posts since
    Dec 15, 2007
    Currently Being Moderated
    Feb 24, 2012 6:51 AM (in response to AngelVonFranKim)
    Re: JTV59 String Volume Issue

    Had the same issue until last night when I turned my string fat side up, and wow what a difference not only with drop d, but with the bass sound of the tele and lp sounds! THANKS FOR THE ADVICE!

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