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73 Views 1 Reply Latest reply: Feb 21, 2012 5:47 PM by Kneehow RSS
earthblues9 Just Startin'
earthblues9
2 posts since
Aug 1, 2008
Currently Being Moderated

Feb 7, 2012 7:06 PM

trying to register

trying to register my new pod xt live. my monkey shows a serial #, but that is not the number on the outside of the unit, and box it came in. the numbers on the box and on the case of the unit match. which serial number is the one i should register, why dont they match ?

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Feb 21, 2012 5:47 PM (in response to earthblues9)
    Re: trying to register

    We've created a support ticket for you so we can resolve this issue offline. Please respond to the ticket. Thank you...

     

    A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

     

    Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

    http://line6.com/account/tickets/view/

     

    What is a Support Ticket?

    http://line6.com/community/docs/DOC-1422

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