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528 Views 4 Replies Latest reply: Apr 11, 2012 2:54 AM by laplayantonio RSS
polifender Just Startin'
polifender
2 posts since
Jul 21, 2009
Currently Being Moderated

Mar 30, 2012 1:35 AM

pod x3 live usb problem

Goodmorning,

 

when I  connect  pod x3 live to my computer I get usb not recognized error. I also tried to connect it to other computers and I get the same error.

 

thanks

Tags: usb, problem, pod_x3_live, pod_x3, x3_live
  • johnpicton Gear Head
    johnpicton
    920 posts since
    May 14, 2007
    Currently Being Moderated
    Mar 30, 2012 9:11 AM (in response to polifender)
    Re: pod x3 live usb problem

    A couple of things to make sure of. Make sure you are using a good quality USB lead (they are not all created equal!). Also make sure that you are NOT using a USB hub. Try the USB ports at the back og the computer (not applicable if you are using a laptop), Line 6 gear doesn't like going through a hub. Often the USB ports at the front of a computer are connected to an internal hub - so you might be going through a hub without realising it.

     

    Also you say that the computer doesn't recognize the device. I am assuming that you have downloaded the drivers from this site. If not then the first thing you need to do is go to the downloads section at the top of this page and download Line 6 monkey. Follow the instructions to install the relevant drivers.

     

    Good Luck

     

    Regards

     

    John

    • polifender Just Startin'
      polifender
      2 posts since
      Jul 21, 2009
      Currently Being Moderated
      Apr 2, 2012 3:01 AM (in response to johnpicton)
      Re: pod x3 live usb problem

      Hi,

      I tried the reinstallation of the driver with and without Line 6 Monkey.

      When the setup comes to the part that says to plug in USB cable I do it and  I get USB device not recognized

       

      I use it since 3 years and it worked perfectly I'm using the original cable and tried with other cables I just tried to turn on and off a few times and tried to connect it to other computers and to others usb ports and always I got the same problem

      • johnpicton Gear Head
        johnpicton
        920 posts since
        May 14, 2007
        Currently Being Moderated
        Apr 2, 2012 9:19 AM (in response to polifender)
        Re: pod x3 live usb problem

        I am sorry. I shouldn't make assumptions. I saw that it was your first post and automatically assumed that you were a new user. I now see from when you registered that you have had your X3 for some time.

         

        It sounds to me like you are an experienced user, it would suggest that you perhaps have a hardware problem (you say that you have tried on other computers). Unless someone else can provide you with another suggestion I suggest that you contact an approved line 6 service center or contact Line 6 direct.

         

        Best of luck sorting this out.

         

        Regards

         

        John

  • laplayantonio Guru
    laplayantonio
    2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Apr 11, 2012 2:54 AM (in response to polifender)
    Re: pod x3 live usb problem

    hello

     

    this looks like the 'USB audio drop' bug in X3Ls; this is covered by lifetime warranty, please contact your Line6 dealer or local Service Center: http://line6.com/service_centers/

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