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260 Views 6 Replies Latest reply: May 5, 2012 12:40 AM by Mr_Arkadin RSS
galileo3000 Just Startin' 6 posts since
Dec 22, 2007
Currently Being Moderated

Apr 6, 2012 6:19 PM

PODxt Seen by Line6 Monkey but no audio

After working on this for several days, I'm at my wits end.  I have a Pod XT connected via USB to a System Running Windows Vista Ultimate.   I have the following Items Installed:
Drivers 4.2.5.1 (Newest)

USB Firmware 1.12 (Newest)

? Flash Memory    -        (Cannot UPDATE SELECTION)

 

The Line 6 Money sees the PODxT.  But none of the applications actually work with PODxT.  GearBox for example, Gives the Following Message whenever I try to play any audio through the PodXT, "The PODxt device cannot be in re-amp mode when playing tracks.   Would you like to switch the PODxt to normal mode?"  "Yes" "No".  I select "Yes."  The track plays but no audio.   So I stop the track from playing.  Following the previous articles regarding this type of problem. I select "Edit-> Preferences, and select the Hardware Tab, and in the Advanced Hardware Driver Settings, I select the "PODxt Driver Settings" button.   The Line 6 Audio-MIDI Devices - 3.54 Opens and shows My Line 6 Device: "Line 6 PODxt" Driver Version: 4.2.5.1 ESN: 1036685  .  I go to the "Inputs & Recording" Tab which is all greyed out and I see the following message. "Communication errors have been detected which prohibit reporting and configuring these settings.  Try power cycling the PODxt device and see if problems persist."  Power cycling makes the device disconnect and reconnect (validated by the driver app, and Line 6 Monkey), but my options are unchanged.   Rebooting systems, PODxt, lighting candles, chanting and encantations have had no effect on the PODxt so far.  

 

In reseraching this further, I came across an article to update the Flash memory, but when I select that option in "Line 6 Monkey", it is greyed.  All other updates work (License Manager, Firmware, Drivers, all my Apps).  See attached file.

 

 

I have tried every USB port on this system and have no other devices connected.  I have tried new USB cables.   I have even tried other systems Desktops and Laptops with Windows XP and Windows 7 (32 and 64-bit).   Different Makes Models and Manaufacturers.  No USB Hubs involved.  The PODxt is always directly connected to the desktop or laptop (no hubs).  

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      • Mr_Arkadin Expert Line 6 User 2,379 posts since
        Jan 25, 2007
        Currently Being Moderated
        Apr 10, 2012 5:31 AM (in response to galileo3000)
        Re: PODxt Seen by Line6 Monkey but no audio

        Sorry for the delay in response, but you see, you not only posted on a weekend, but also the Easter weekend, so people tend to be doing other things.

         

        I assume it was this document you read:

         

        http://line6.com/support/docs/DOC-3827

         

        If so, note that MIDI update is usually only required for early version 1.01, 1.03 etc. Check which version you have:

         

        "Please hit the TUNER button and scroll using the SELECT knob to the last page. If you have a version later than 1.0x, you can use your USB connection."

         

        Line 6 recommend the M-Audio MIDISport as it has been found to be reliable.

          • Mr_Arkadin Expert Line 6 User 2,379 posts since
            Jan 25, 2007
            Currently Being Moderated
            May 5, 2012 12:40 AM (in response to galileo3000)
            Re: PODxt Seen by Line6 Monkey but no audio

            Make sure any drivers the MIDISPort needs are installed. See what Monkey shows once you have the MIDISport connected.

             

            If it still shows an ESN of all zeros unfortunately it probably means it will need a service.

             

            Try a reboot in 'Safe Mode' (descibed towards the bottom of that same document I linked to)

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