I bought metal shop, and it gave me an error code 2820.

It said to check the details and try again. So I did.

It gave me the same error, so I go to check the bank account online, and found out i've been charged TWICE 24.95 for the software that I NEVER recieved.

I can prove I bought the software, if I need to. Under my purchases on Line 6 is says I've bought the software. TWICE. Why haven't I recieved a download link, or something?

I expect to recieve a refund for the second purchase, as well as a download of the software.

Another thing, when I go to return one of the purchases, I get error code 8211. So not only did I just spend 49.90 on software I NEVER got, it won't let me return one of the purchases.

I'm very angry with line 6.