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193 Views 4 Replies Latest reply: Mar 26, 2013 3:37 AM by lleonidas004 RSS
Capity Just Startin'
Capity
2 posts since
Jan 26, 2010
Currently Being Moderated

Aug 31, 2012 6:37 AM

"Programming purchases on hardware failed"

I just bought and installed an UX2 after my UX1 stopped working. Everything seems to authorize correctley, but when I press Install my model packs I get the error message; "Programming purchases on hardware failed 0xff from server - Not found". Help would be appreciated!

Tags: ux1, ux2, hardware, help, not, on, found, from, failed, -, programming, server, purchases, 0xff
  • Capity Just Startin'
    Capity
    2 posts since
    Jan 26, 2010
    Currently Being Moderated
    Aug 31, 2012 7:07 AM (in response to Capity)
    Re: "Programming purchases on hardware failed"

    i tried to unistall everything, did not work. I even tried changing usb ports. Then I tried to de-authorize my ux2 and now I'm stuck on DEAUTHORIZATION PENDING and I get the same error message; "Programming purchases on hardware failed 0xff from server - Not found"........

  • lleonidas004 Just Startin'
    lleonidas004
    1 posts since
    Mar 26, 2012
    Currently Being Moderated
    Mar 26, 2013 3:37 AM (in response to Capity)
    Re: "Programming purchases on hardware failed"

    I know this thread is very long time ago but I just want to share. I bought a new ssd to replace my hdd. So after I have installed all the drivers and important apps, I planned to install my ux2 next. Then I just use the installer and install it.

     

    After that I go to line 6 account to de-authorize my computer and device. The computer is successfully de-authorized, but the device de-authorization is pending. It said that i should remove it using license manager.

     

    So I did go the license manager and try to remove the device but failed with an error

     

    "Programming purchases on hardware failed 0xff from server - Not found"

     

    So I found within this community a guy said he just use different usb port and then it worked.

     

    Before I go futher, I have P8Z77-V deluxe motherboard so, it has 4 USB 2.0 and the 6 USB 3.0 at the back. When I first installed it, I plugged it into USB 3.0 port. So I try to plug it into other USB 3.0 port, it does not work. So I try to use the USB 2.0 port and BAM!! it worked!!

     

    I hope this info help.

     

    And for the tech team at Line 6, this is something they should look at.

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