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Up to Discussions in StageScape M20d Mixer Community Support
158 Views 5 Replies Latest reply: Jan 11, 2013 9:45 AM by dboomer RSS
Dougdrums Just Startin'
Dougdrums
46 posts since
Aug 30, 2012
Currently Being Moderated

Jan 8, 2013 3:36 AM

Issues with EnGenius EUB-9801 wifi.

I'm having an odd issue with the EnGenius EUB-9801 dongle.  When I first got the m20d I used the dongle and it worked fine .  I got an apple airport express as well and that worked even better.  However, when I go back to using the dongle it now take a very long time for the app to connect.  For smaller gig where I don't use the airplay on the airport express I like to use the dongle as its way easier, no external power and other cables.  My iPad connects to the wifi dongle easy enough but when I open the app sometimes the iPad can't find it at all and says something about iOS needs to do something?.. Please dont tell me just to use the apple wifi, as when I bought the m20d and was told that the dongle would work , I bought the dongle expecting it to work, obviously, and need it to work or would expect some ind of reimbursement if it doesn't work, after I have been told it does work.  Anyone have this issue? Or can help?

  • ArneLine6 Line 6 Support
    ArneLine6
    172 posts since
    Mar 14, 2012
    Currently Being Moderated
    Jan 8, 2013 8:31 AM (in response to Dougdrums)
    Re: Issues with EnGenius EUB-9801 wifi.

    Most likely this happens because of WiFi interference. If there is some WiFi or other digital radio, like digital wireless microphones, going on it could be that you need to use another channel (in the system settings.)

    Sometimes it helps to re- configure the network on the iPad side (settings-> wifi-> forget network-> select stagescape as network.)

    • Dougdrums Just Startin'
      Dougdrums
      46 posts since
      Aug 30, 2012
      Currently Being Moderated
      Jan 11, 2013 6:58 AM (in response to ArneLine6)
      Re: Issues with EnGenius EUB-9801 wifi.

      When using the engenuis and the airport express I changed the channel on the mixer in system settings and the iPad could find it but the app would not connect to another channel but channel 1.  I have "forgot" the network many times and it doesn't change anything.  How do I get the app to use the different channel I have selected on the m20d, cos it doesn't seem to be automatic

  • dboomer Line 6 Support
    dboomer
    1,997 posts since
    Oct 13, 2008
    Currently Being Moderated
    Jan 9, 2013 2:09 PM (in response to Dougdrums)
    Re: Issues with EnGenius EUB-9801 wifi.

    Hey Doug

     

    Some of the difficulty you are having may be due to "line of sight" issues.  If there are peoiple blocking the direct line from the dongle to your iPad you will lose some range and reliability.

     

    An easy way to help is to use a short USB extension cable and raise the dongle higher up in the air.  Just don't tape it to a metal mic stand

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