Well i'm quiet sure that the gear is well connected to the laptop so ...
I dl Vyzex and start it to reset the mp as they says here http://www.maketunes.com/forums/how-to-restore-mpd24-factory-presets-with-vyzex-software
And then when i launch the soft i see a pocket pod channel bank view instead of Akai view as they shows on the previous link !
But strangly i see in "midi in port" and "midi out port" my akai ... soft recognize it but don't what to give me the window to reset the aki : (
any advices ?
It sounds like your installation's configuration files are messed up - Did you have the Vyzex PocketPOD editor previously installed on your computer?
What OS are you running? Any help I can give will be based on the answer to this question.