Hi, I Received a DT25 head no cab because the company made a lollipop up with the order, just tried to update the unit with the Art interface they sent me and all I keep getting is an error message 8000000a, I have seen other reports on this issue but I think there might be a problem with the interface as there are three led lights on it one RED that comes on when you plug it into the computer and two other LEDS for the IN and OUT. These don't illuminate at any time, I would have thought these should light up when a successful connection had been established. I would be grateful for any input on this issue from anyone that has any info.
PS. The computer is telling me the drivers a successfully installed for the interface.