robeltdp Posted December 25, 2014 Share Posted December 25, 2014 I´m pretty sure i´m writing the correct serial number. It´s quite frustrating... Is there another way to register my UX1? Do you know if there´s an issue with this feature? Thx! Quote Link to comment Share on other sites More sharing options...
silverhead Posted December 25, 2014 Share Posted December 25, 2014 Here is some help info specific to registration. http://line6.com/support/docs/DOC-1488 If that doesn't help I would open a support ticket to get Line 6 to work this out for you. http://line6.com/support/tickets/add.html Quote Link to comment Share on other sites More sharing options...
erdemchan Posted November 6, 2017 Share Posted November 6, 2017 I have the same problem for my pod hd500x. Please help! Quote Link to comment Share on other sites More sharing options...
Gaz_Ham Posted November 7, 2017 Share Posted November 7, 2017 I had this trouble when registering my device. I was inputting the correct number, but I had toneport ux1 selected instead of podstudio ux1. It took me a whole day of stress before I figured it out. Quote Link to comment Share on other sites More sharing options...
brajkola Posted September 2, 2018 Share Posted September 2, 2018 HI! I am having the same issue. Cannote register Pod Studio UX1: ESN could not be verified. Please confirm the supplied USN. ( Error: 523) I entered the correct product version, even tried with the wrong product but to no avail. Could anyone help? Thanks Quote Link to comment Share on other sites More sharing options...
psarkissian Posted September 4, 2018 Share Posted September 4, 2018 Log a support ticket in your account. That is not a user fixable problem. Will have to be done through Customer Support. Quote Link to comment Share on other sites More sharing options...
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