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Spider Iv Master Volume Knob Problem


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#1 evrybobry

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Posted 27 June 2013 - 10:46 AM

Hi,

I just bought Spider IV and it's strange for me that master knob is active between 0 and 3, maybe 3,5. I found post on old forum but there is no awnser (http://line6.com/support/thread/21395).

It's very annoying for me because on concerts it's hard to regulate master volume :/ Maybe someone resolve this problem ?


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#2 fflbrgst

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Posted 28 June 2013 - 04:29 AM

Not sure what you are saying? 

Your total volume is based on a combination of the Channel Volume (which is part of any preset you are using) and the Master Volume.

If the Channel Volume is set very high, then at a certain point the Master Volume no longer increases the volume when you turn it up - you have reached the maximum volume output of the amp.


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#3 evrybobry

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Posted 06 July 2013 - 06:02 AM

For example:

I'm seting Chanel Volume for 10%. Now I'm using Master knob to volume up. I can hear any changes of volume only to 30-35% of scale of knob, after that volume do not change it's already max.

When I'm setting Chanel Volume to 50%, 88%, whatever, when I'm geting to 30-35% of master knob volum is max and I can set master knob to 50%- 90% it doesen't matter.

 

In my old amp when I set chanel for 10% and master for 50% I had 5% of power. When I set Chanel for 50% and Master for 100% I had 50% and so on. Here When I set Chanel for 50% and master for 40% or 70% I have 50%


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#4 a_deppe

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Posted 26 January 2014 - 06:08 AM

Jup - same problem here with a Spider iv 150 - for me the Master pot behaves like a 180 degree twisted logarithmic volume pot. This means it starts rising the volume very fast and needs for the 10% of volume the last 50% of the way. I allready contact the support about that. The answer was: make a factory reset and try to reload the latest firmware. I did that, how ever I've still have this problem. So I went up into a store just to check if it is the hardware. I found out:  all of the Spiders I tested work same same bad way - so for me this is clearly a firmware bug.  I mean this is probably easy to fix because it is most likely just a accidentally reversed function in the VCA programming of the master pot. How ever some one have to tell them that - an I'm afraid the support hotline would do that.

 

 

So does any body know if there is a public bug tracking tool available, or how to contact the 3'rd level support to report and confirm that error?

 

cu
Andreas


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#5 fflbrgst

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Posted 29 January 2014 - 06:52 AM

Jup - same problem here with a Spider iv 150 - for me the Master pot behaves like a 180 degree twisted logarithmic volume pot. This means it starts rising the volume very fast and needs for the 10% of volume the last 50% of the way. I allready contact the support about that. The answer was: make a factory reset and try to reload the latest firmware. I did that, how ever I've still have this problem. So I went up into a store just to check if it is the hardware. I found out:  all of the Spiders I tested work same same bad way - so for me this is clearly a firmware bug.  I mean this is probably easy to fix because it is most likely just a accidentally reversed function in the VCA programming of the master pot. How ever some one have to tell them that - an I'm afraid the support hotline would do that.

 

 

So does any body know if there is a public bug tracking tool available, or how to contact the 3'rd level support to report and confirm that error?

 

cu
Andreas

 

It's not a bug, its all dependent on the settings:

Your total volume is based on a combination of the Channel Volume (which is part of any preset you are using) and the Master Volume.

If the Channel Volume is set very high, then at a certain point the Master Volume no longer increases the volume when you turn it up - you have reached the maximum volume output of the amp.


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#6 evrybobry

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Posted 29 January 2014 - 07:18 AM

It's not a bug, its all dependent on the settings:

Your total volume is based on a combination of the Channel Volume (which is part of any preset you are using) and the Master Volume.

If the Channel Volume is set very high, then at a certain point the Master Volume no longer increases the volume when you turn it up - you have reached the maximum volume output of the amp.

 

I'm starting to think you really don't understand our problem. I know that total volume is based on a combination of the Channel Volume and the Master Volume. I have different level of channel volume for all my presets. It doesn't mater if my chanel volum is 5% or 85% Master Volume knob is usefull only to 30-35%, after that is as loud as on 30-35%.


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#7 fflbrgst

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Posted 29 January 2014 - 04:57 PM

I'm starting to think you really don't understand our problem. I know that total volume is based on a combination of the Channel Volume and the Master Volume. I have different level of channel volume for all my presets. It doesn't mater if my chanel volum is 5% or 85% Master Volume knob is usefull only to 30-35%, after that is as loud as on 30-35%.

IF that's the case then ther eis something wrong wiht your amp and you should bring it to an authorized service center for evaluation.


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#8 a_deppe

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Posted 30 January 2014 - 02:02 AM

I don't think that this will help. As I wrote - I was all ready back in the shop and checked the other Line6. All behave the same way. I don't believe, that all of them are broken. So this is ether a "marketing feature" to make people believe that line6 amps are louder the others (I guess most of the customers wouldn't turn the volume pot to 5 a clock in a shop if it is loud as hell at 12 a clock...), or this is a bug. If it is a bug then it have to be fixed by line6 with a FW update.

 

So the question was: Is there is a way to tell them / contact them, other then over the support page.

 

Honestly speaking I hope it's a bug and not a feature because experience say: marketing will win those battles as long they can increase the numbers with such tricks ...

 

cu
Andreas


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#9 fflbrgst

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Posted 01 February 2014 - 07:57 AM

All I can say is that my Spider IV 75 does not behave that way...


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#10 jrmtez

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Posted 06 February 2014 - 12:56 PM

Dont use master volume to control volume levels, sounds crazy but line 6 amps have a shitting master volume control. Basically set it at your preferred volume using a stock pre-set, And modify all your presets using Channel Volume to have the same level as the control (the factory preset at your desired master volume level).


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#11 Ericksquivel

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Posted 09 June 2014 - 12:23 PM

Hello my name is erick and i have the same problem! My spider iv 75 doesnt work very great in less of 25% of the full master volume. When im playing the sound just goes down and doesnt come back till i move the knob up but it doesnt happens all the time, sometimes it just stays very low for a couple of minutes and when im playing live is very annoying cause the sound goes up suddenly. I dont know what to do i checked with the channel volume and with the master volume and its the same. I hope someone could help us soon.
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#12 fflbrgst

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Posted 10 June 2014 - 04:05 AM

Hello Erick.  Your problem is different than what the original poster was talking about.  What you may have is a moving control from vibration of the amp - when you hear the volume change, check the master volume (and channel volume) controls - have they moved from what they were set at?  The channel volume control will not necessarily show what the preset is set at, this is a 'saved' level, but the master volume is not saved.


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#13 jak_E_lee

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Posted 10 June 2014 - 05:01 AM

I have a 75 and a 150 head,no vol issues at all.

For rythmn work,my channel vols are all set at the 12 oclock position

For lead patches,i set them at 2 oclock channel volume.

On the 75,master volume at 12 oclock and on the 150 its at 9 oclock.

Give it a try.

But I think I understand what the original poster is saying.

They are getting max master out put at around the 10 pm position with the master vol.shouldnt be the case at all


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#14 chasddr2

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Posted 12 June 2014 - 10:31 AM

Yes I am having volume issues with my 150 spider iii also. Sound levels just fade off when I play leads. Its not the cable or guitar...checked.

It tends to happen after the amp heats up a bit. Also, I use a Mk11 shortboard (yes I changed cat 5 cable too). Someone said it could be the channel volume moving...caused from vibrations......any thoughts.

Thanks


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#15 fflbrgst

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Posted 13 June 2014 - 03:49 AM

After the volume fades, can you get it back - if so, how?  A Spider 3 is fairly old, you may have components that are failing, only an authorized service center could diagnose for you.


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#16 b1363h

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Posted 20 June 2014 - 02:43 PM

No problems with my Spider IV, 120.


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#17 jjack972

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Posted 08 July 2014 - 06:42 PM

This is a problem inherent with both my Spider IV HD 150 and my Spider IV 150 combo. The master volume control is uber-sensitive around the 8-9-10 o clock position. The volume output rises and maxes out very quickly. Also, the pots move so freely, that at high volume levels, the master volume knob can and will move from vibration.

 

The only solution I have come up with is to try to set the channel volumes of your presets lower, and I put a #10 o-ring behind the knob itself, between the knob and the face plate of the amp, which offers a little more physical resistance (depending on how hard you push the knob back on the shaft of the pot after installing the o-ring) and my master volume no longer moves when I don't want it to. It also makes the master volume a bit more manageable.
 


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#18 shortyred

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Posted 17 July 2014 - 07:15 AM

I purchased the Spider iv 120 in april and the master volume knob is still super sensitive!!! I can't put it at 12:00 unless I want my ears to bleed! I don't understand why they won't fix this!


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#19 fflbrgst

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Posted 18 July 2014 - 04:10 AM

I purchased the Spider iv 120 in april and the master volume knob is still super sensitive!!! I can't put it at 12:00 unless I want my ears to bleed! I don't understand why they won't fix this!

 

Check your channel volume settings on any patches where this is happening - if you have the channel volume WAY up, this is possible.  Yes the 120 is loud!


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