lastfirst Posted February 11, 2015 Share Posted February 11, 2015 Hi everybody, The HD500 is connected to the computer via USB. I always get the attached error message. ??? I don't have MIDI cables. Doesn't work the update via USB cable? Thanks Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 12, 2015 Share Posted February 12, 2015 It should work with the usb cable. Make sure you are using a usb 2.0 port, and do not use any usb hubs. Try different USB ports on your computer. Quote Link to comment Share on other sites More sharing options...
lastfirst Posted February 12, 2015 Author Share Posted February 12, 2015 I don't use a usb hub. I tried all USB ports on my PC and I always get that message. I just attached a pic of the message in the first post. I've re-checked the USB ports with my DigiCam and my Synthesizer and they all work just fine. Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 12, 2015 Share Posted February 12, 2015 Try temporarily disconnecting your other USB devices, especially the camera. Turn off your computer and restart with the other devices disconnected. 1 Quote Link to comment Share on other sites More sharing options...
lastfirst Posted February 12, 2015 Author Share Posted February 12, 2015 I don't have any other USB devices attached except for the mouse. Can hardly disconnect that one. Quote Link to comment Share on other sites More sharing options...
lastfirst Posted February 12, 2015 Author Share Posted February 12, 2015 OK. After some further USB connect/disconnect it suddenly worked. It may have been a contact problem. Thanks Quote Link to comment Share on other sites More sharing options...
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