I just received my POD HD 500 and wanted to update it with the Line6 Monkey.
I downloaded the file, but while installing it said "POD HD 500 Update failed. (Code 80007211) Firmware update timed out waiting from response to the device. Try the update again, making sure the cables are still connected".
I tried it a few time, but the problem was always the same. So I downloaded the firmware (2.10) directly from line6.com and selected "update from file" in the monkey.
Again the update failed an now the POD doesn´t boot anymore. It shows the Line6 logo, then blacks out and reboots.
Even save mode doesn´t work. It just hangs while showing the logo (but doesn´t reboot).
The POD isn´t recognized by the computer anymore, so I see no way to flash the firmware again.
My system: WIndows 8, Intel Core i7-3630QM, 8GB Ram
If anyone has a idea I will try it, even if it sounds stupid, cause I´m quite desperate.