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JTV69 modeling doesn't power up on battery


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I received a new JTV69 yesterday. The guitar works fine when connected to HD500 via VDI cable but the modeling doesn't turn on with battery. I charged the battery for about 7 hours. When the battery in inserted into the battery compartment in the JTV, it shows 4 lights. Does this mean the battery connection in the guitar is faulty or could it be the battery? I am assuming former else the battery lights wouldn't come up showing full charge.

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Are you using a TRS 1/4" cable?

 

Should we not use a TRS? I've been using one all this time and it works just fine. Both my guitar cables are TRS/stereo and they work fine for me.

 

Did the OP solve this problem by switching to a mono TS cable?

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TRS cable will work fine - same as a mono cable for any guitar.  The Variax supports external power with a TRS cable.  It sounds like there is a problem with the battery connection in your guitar.  Send it back or take the back cover off and see if maybe the connection from the battery box came unplugged from the board.

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