strum6211 Posted May 12, 2015 Share Posted May 12, 2015 This has now happened to me twice: I'm playing and everything is fine. Then, a strange whoppy sound comes out of the amp followed by a harsh buzz. The G30 receiver appears dead, no lights at all. Nothing will make the buzz stop (not turning off the transmitter; not lowering the guitar volume) except disconnecting the receiver. If I wait a few minutes and re-connect the receiver, it works fine for about 5 minutes and then does the same thing again. When I discussed the problem with Line 6 the first time this happened, I was told that if the unit were under warranty, they would replace it. But they are NOT serviceable. Since it wasn't under warranty, my only choice was to buy a new one. The guy I communicated with claimed to never have heard of an issue like this before. So, I figured it was a freak thing and bought a used unit from E-Bay. But now, a month later, the same thing. Could I be causing the problem someone? I'm using a stratocaster with a simply pedal board into a Mesa Boogie Express. The transmitter continues to work fine. Both times when it initially happened, there was also a bass guitar using another G30. But when I tried it later with just my guitar, same problem. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
ArneLine6 Posted May 12, 2015 Share Posted May 12, 2015 Could you open a support ticket for this, please? We may want to replace your unit so we can examine this unit. http://line6.com/support/tickets/ Open a Support TicketContact our expert tech support staff directly via a support ticket. You will get a response within three business days. Response time may increase during holiday periods. To see your ticket, click My Account, then click Support Tickets. Call Line 6 Technical SupportIf your issue involves using a computer, to help us better assist you, please complete your support profile. The support team for US customers can be reached at 818-575-3600 (option 2), Mon-Fri 8am - 5 pm PST. Our busiest hours are from 11am to 2 pm. The EU support team can be reached at +49 (0) 4101 303 166, Mon-Thurs 9am – 5pm GMT and Fri 9am – 4pm CET. Outside of North America and Europe, please visit our distributor page. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.