marcosbelial Posted May 12, 2015 Share Posted May 12, 2015 i cant upgrade my pod hd 500x. i buy yesterday my device. is not in device list of line 6 monkey and when i push "Chack for updates", error 80001019 appear, please help! Quote Link to comment Share on other sites More sharing options...
ppiluk Posted May 12, 2015 Share Posted May 12, 2015 I believe this is an error connecting to the Line 6 servers. Which means they could be busy or the firewall on your internet connection might be blocking the update for some reason. Try downloading the update directly. Here is the file location: http://line6.com/software/readeula.html?rid=6260 Quote Link to comment Share on other sites More sharing options...
marcosbelial Posted May 13, 2015 Author Share Posted May 13, 2015 i cant make that. The devices list dont show POD HD500X to choise, and line 6 monkey dont detect my pod hd500x.POD HD500X EDIT found perfect. Quote Link to comment Share on other sites More sharing options...
ppiluk Posted May 14, 2015 Share Posted May 14, 2015 Ok, try the following things: Make sure your POD HD500x is plugged into the computer directly. It might not be detected if its plugged into a USB hub. Even a USB extension cable could prevent the detection. Have you tried a different USB cable from the one you are using? Try a different USB port than the one you are using. If nothing works you might need to contact Line 6 support. The good news about doing the above list is support will ask you to do them so you will already have done them. Good Luck! Quote Link to comment Share on other sites More sharing options...
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