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Hello All -So I have had my JTV-89F for about 3 months. I love this guitar as well as all Line 6 products! However I recently purchased the new Firehawk from Zzounds and that's when I realized I had a problem. So, to save a few bucks I order what Zzounds calls a Warehouse Re-seal. Which means either the unit got demo or someone returned it. The unit was in great condition and worked fine. However, when I tried to plug my brand new VDI cable into the Variax port there was no sound. The cable was however powering the guitar. I also could not see any changes within the Firehawk remote app either. So after trying a bunch of things such as switching cable re-installing drivers and firmware. I returned the unit and order a new Firehawk. I now have the new firehawk and still have no sound or control over the guitar within the app. I have no issues when using the a 1/4 mono jack. Does anyone have any ideas what it could be?

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