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New Jtv89 Not Recognized


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#1 bmcoonan

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Posted 11 July 2013 - 07:10 PM

Hi everyone - got my 89 today (very happy with the feel and playability so far) but my computer doesn't seem to "see" it. And wonder of anyone might have any ideas.

I have a Mac - downloaded the latest version of monkey, plugged the USB into the back (as opposed to the keyboard USB ports).

Plugged the VDI into the variax, other end to the USB 'adapter' provided by Line 6, USB into the other side of the adapter, and end of USB to the back of my iMac. Seems like this is something that should just work without a lot of rigamarole.

Initially, I did not have the battery in the guitar, also tried it with the battery in - but perhaps it was t charged enough yet. Does the battery need to be in to do any upgrades through monkey?

Thanks much. I tried a bunch of keyword searches prior to posting but just came up with a bunch of nothing.

Brian
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<p>Brian HD500X, Marshall JVM 410


#2 TheRealZap

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Posted 11 July 2013 - 07:16 PM

yes you need to have the battery... and i think a plug in the 1/4" is also required to turn it on....


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#3 bmcoonan

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Posted 11 July 2013 - 07:18 PM

Ok - will give that a try. Thanks!
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#4 Stevenromig

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Posted 17 September 2013 - 12:25 AM

I'm finding it impossible to upgrade my JTV59P even though I'm doing everything right.

Everything's connected properly through the appropriate boxes and it just doesn't want to do it.

It scrubs everything and i have to go back to V1.71.

Is it the Mac?


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#5 Fendervariax

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Posted 17 September 2013 - 07:02 AM

Ok - will give that a try. Thanks!

Exactly, it happened to me as well. You need to connect a 1/4 cable to the guitar and push the volume so the Variax is awaked. Also, Check that both lights in the VDI are green.

 

 


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#6 jpmull

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Posted 17 September 2013 - 12:51 PM

Here is a list of tips I put together from various posts on the forum.  I'm doing this from memory, so, I don't remember who originally posted each of these suggestions.

 

Things to check/try:

 

  1. Update Line 6 Monkey and drivers first.
  2. Try downloading the firmware file, and then select upgrade from file and browse to the file you downloaded.
  3. Battery in, fully charged
  4. connect via variax interface, not a POD
  5. Volume at 10 with 1/4 inch jack plugged in
  6. Try a different USB port (on my mac, I use the one furthest away from where my keyboard is plugged in)  Don't use the keyboard USB Ports.
  7. Try a different USB cable
  8. Try using a standard ethernet cable in place of the VDI cable.  Crossover cables do not work.
  9. Have the modeling "off"
  10. Try repeatedly updating the firmware.

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