Please ensure Javascript is enabled for purposes of website accessibility Jump to content

Will you update this unit with new models and effect at no cost?


josephyballew
 Share

Recommended Posts

I can understand an HD500X or a GT100 charging you for new effects and new models. It is a reasonable price point. Here is my fear: To buy a Helix and in two years stop updating the unit with improvements. I understand new units containing more memory and more efficient. This is one thing that is good about an Axe FX and a Kemper. They constantly giving new updates for even 5 years down the road for free. When they do come out with new units, it is more memory, more power and something like that. Both companies constantly update models and effects for free. That is taking care of your customers. What will be you policy on this new expensive unit? When you triple the price of the HD500X, that should mean this unit will continue to update with new models and effects at no cost like the AX FX and Kemper, Would you please explain what your policy will be on this unit. Where this unit kick all the other units is how accurate all the stomp boxes are. The weakness of this unit is the number of available amp models. My favorite amp of all time is The Friedman BBE 100. This and the Suhr amps are the very best modified Plexi sounds. The Bogner Ecstasy is not there. The Mesa mk5 is not there. Don't get me wrong. I know this is a new unit with all new models and it takes about one month to do one model. I have seen several people wanting the Friedman Brown Eye 100  here. What would be a deal breaker for me is to charge $99 for just the Friedman amp pack. What will your policy be?

  • Downvote 1
Link to comment
Share on other sites

I'm with you on this, but with amps and effects switched. I hope they put way more effort in building the effects list rather amps.

 

Line 6 has said many times that they can't talk about specific future update plans, but I would be really surprised if there aren't any. And being this product is in a different category than HD, I would expect if there are any updates that they are more frequent than HD and free, regardless of content.

Link to comment
Share on other sites

The thing isn't even released yet, and already we're gonna start the hand-wringing over what may or may not happen with updates 2 years from now? How is it fun to live like that? For God's sake, THEY don't even know yet.

 

Buy it (or not), play it, enjoy it...life is hard enough.

 

And no matter how nicely you ask, they're not gonna read you the minutes from the last product development meeting anyway...

  • Upvote 1
Link to comment
Share on other sites

I can understand an HD500X or a GT100 charging you for new effects and new models. It is a reasonable price point. Here is my fear: To buy a Helix and in two years stop updating the unit with improvements. I understand new units containing more memory and more efficient. This is one thing that is good about an Axe FX and a Kemper. They constantly giving new updates for even 5 years down the road for free. When they do come out with new units, it is more memory, more power and something like that. Both companies constantly update models and effects for free. That is taking care of your customers. What will be you policy on this new expensive unit? When you triple the price of the HD500X, that should mean this unit will continue to update with new models and effects at no cost like the AX FX and Kemper, Would you please explain what your policy will be on this unit. Where this unit kick all the other units is how accurate all the stomp boxes are. The weakness of this unit is the number of available amp models. My favorite amp of all time is The Friedman BBE 100. This and the Suhr amps are the very best modified Plexi sounds. The Bogner Ecstasy is not there. The Mesa mk5 is not there. Don't get me wrong. I know this is a new unit with all new models and it takes about one month to do one model. I have seen several people wanting the Friedman Brown Eye 100  here. What would be a deal breaker for me is to charge $99 for just the Friedman amp pack. What will your policy be?

 

The AxeFX2 replaced the old AxeFX/Ultra. The AxeFX/Ultra no longer receive updates. Only AxeFX2-based models receive updates due to the processing power required. So yeah, for modelling based processors, every 5 years or so you will have to replace your hardware as processing power increases.

 

Additionally, when it's time to update, just  sell the old one on eBay. You usually get at least 50% of the cost back, so think of it as renting your gear for 5 years at a very good price.

 

I don't see how charging $1500 for the Helix, plus $99 for the Friedman pack could be a deal breaker, considering a new Friedman is $3700. $99 seems like a pretty good deal, and the Helix can do other amps as well!!!

  • Upvote 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...