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Help! My Pod Hd 500 And Down


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#1 alessandro-rock

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Posted 20 July 2013 - 03:32 AM

my Pod Hd 500 dont run.. when insert cord the display become grey with white frame and doesn't work..also resetting..what can I do?


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#2 deguello

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Posted 20 July 2013 - 09:01 AM

Reload drivers through Monkey?


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#3 alessandro-rock

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Posted 20 July 2013 - 11:11 PM

yes but doesn't work


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#4 mazuwa

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Posted 21 July 2013 - 01:18 AM

First of all I would check the power. Can you measure 9V DC (=) output?

 

If you connect your POD over USB at your PC and open Monkey, will Monkey show you anything, or can HD500 Edit read your presets?

>If they can, the display would seem to be defect.

 

Think that a full reset also means to reinstall the firmware. Connect you POD over USB and hold down the black round multi-function button to the right side and power up. It should then boot up in Safe Mode.

Can you now read the display here?

> If you do, then continue firmware update with Monkey and finish with firmware reset and pedal calibration.

> If you don't, maybe the board is defect or the power still is not ok. Try to exchange the power cable (exactly 9V DC and at least 3A, e.g. Line 6 DC-3G). If this doesn't help, bring it to a repair center.


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#5 toneman2121

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Posted 21 July 2013 - 04:12 AM

First of all I would check the power. Can you measure 9V DC (=) output?

 

If you connect your POD over USB at your PC and open Monkey, will Monkey show you anything, or can HD500 Edit read your presets?

>If they can, the display would seem to be defect.

 

Think that a full reset also means to reinstall the firmware. Connect you POD over USB and hold down the black round multi-function button to the right side and power up. It should then boot up in Safe Mode.

Can you now read the display here?

> If you do, then continue firmware update with Monkey and finish with firmware reset and pedal calibration.

> If you don't, maybe the board is defect or the power still is not ok. Try to exchange the power cable (exactly 9V DC and at least 3A, e.g. Line 6 DC-3G). If this doesn't help, bring it to a repair center.

excellent long distance troubleshooting


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