rendyrocks Posted October 19, 2015 Share Posted October 19, 2015 Hi,i recently bought pod hd 500x when i tried to register my product it says ESN could not be verified. Please confirm the supplied USN. ( Error: 523),i enter the correct SN, sorry for my bad english i attend to update my firmware please help Quote Link to comment Share on other sites More sharing options...
silverhead Posted October 19, 2015 Share Posted October 19, 2015 You will probably need Line 6 tech support to help you. I suggest you open a support ticket or call them. 1 Quote Link to comment Share on other sites More sharing options...
rendyrocks Posted October 22, 2015 Author Share Posted October 22, 2015 Thanks for the reply,i live in Indonesia thats imposible for me to call them,the distributor in Indonesia doesnt seems care for these problem Quote Link to comment Share on other sites More sharing options...
BillBee Posted October 22, 2015 Share Posted October 22, 2015 http://line6.com/support/tickets/ Read the info there and submit a support ticket. Quote Link to comment Share on other sites More sharing options...
rendyrocks Posted October 22, 2015 Author Share Posted October 22, 2015 http://line6.com/support/tickets/ Read the info there and submit a support ticket. Thanks for the reply,i will try that Quote Link to comment Share on other sites More sharing options...
rendyrocks Posted November 4, 2015 Author Share Posted November 4, 2015 The support say that my pod is a defective unit so i've return it to the store unfortunately they dont have any replacement unit,so i ask my money back and they agreed,well i guess i have to wait..... Quote Link to comment Share on other sites More sharing options...
ferdiansyah Posted September 12, 2016 Share Posted September 12, 2016 Hello rendyrocks, I am from Indonesia too. Where did you buy the POD? I have a problem too, can't authorize my POD HD500X. Quote Link to comment Share on other sites More sharing options...
wivfob Posted December 4, 2018 Share Posted December 4, 2018 I can't register my Line6 Pod hd500x j. Please help me to register my gare ! Quote Link to comment Share on other sites More sharing options...
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