nuhuxi Posted October 25, 2015 Share Posted October 25, 2015 I really like my HD500X but haven't played for a few months. Got it out this morning to play at church and saw that a firmware update was available . Cool some new amps to play with. Downloaded Line6 Monkey, logged into Line 6, downloaded all the 'stuff' - updated the firmware and then saw that the Flash memory had an update. I started the Flash memory update and all hell broke loose. Now My Macbook crashes when I plug the HD500X into it and the HD500X is rebooting every twenty seconds or so. I used to have a great peddle - now nothing is working. Any help? Runnig OSX V 10.10.5. 16gb of memory. Generally no problems with the Mac. Quote Link to comment Share on other sites More sharing options...
Smashcraaft Posted December 30, 2015 Share Posted December 30, 2015 No helping hand since 25. October? What´s up Line6? Quote Link to comment Share on other sites More sharing options...
BillBee Posted December 30, 2015 Share Posted December 30, 2015 Well this is a user support forum and while official L6 guys pop in they are not always able to get at everyone. Support link up top will take you to the Support Ticket link - now that goes to them. -B 1 Quote Link to comment Share on other sites More sharing options...
Smashcraaft Posted December 30, 2015 Share Posted December 30, 2015 Hi. I fixed my USB problems on iMac using another USB-port on my iMac (used the first one now). There seems to be differences on different ports (maybe in power-supply) :huh: Maybe this will work for you to. Otherwise you should do a PRAM reset on your Mac. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted December 30, 2015 Share Posted December 30, 2015 Yes, try updating on a different computer. I did it with one using Windows 7. Make sure your USB is connected directly and not using some kind of hub. Many of the firmware updating issues seem to have to do with USB ports not working well. Just trying a different one often works. 1 Quote Link to comment Share on other sites More sharing options...
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