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Problem installing BassXpansion on XTLive

aluduarte
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aluduarte Newbie

aluduarte

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Posted

Hi!

I just bought the Bass Expansion for my XT LIve, and when i went to the license manager to install it, it open ok, but says my device isnt authorized. When i click to authorize it reports back the following message:

 

"Error atempting to authorize your device.  Code 80000002  invalid parameter

 

I loged in my account in the site, and this device is authorized there, but in my pc it shows it isnt. The pc im using is authorized as well.

 

Also in my l6Monkey, when i log, it shows the ESN of the device as "none"

 

also got a log that was generated, and im attaching it here to help if needed.

 

-------------------------------------------------------------
- Line 6 License Manager started: Fri Nov 27 14:17:43 2015
-------------------------------------------------------------
Version: 1.10
Windows 7
User-Agent: Line 6 License Manager/1.10 (Windows_7) Line6_WWW/0.1
Creating Camel system with timeout of: 60
Initializing camel: camels://line6.com/camel/
Loading local config file: C:\Users\Alu\AppData\Roaming\Line 6\MonkeyCore\default.cfg
Attempting previous user login: UserID=e292c2921c6d70b32ffbbb83f2958448, name=aluduarte
Scan devices request...
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 1
...finished checking computer authorization.
Loading server XML
Scan devices request...
Detecting devices...
Created Monkey device: PODxt Live
...finished detecting devices.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Request error from packet: 1
Check auth status request: 0
Checking computer authorization: 21196BC98CCDB02D ...
...finished checking computer authorization.
Check auth status request: 1
...finished checking computer authorization.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Scan devices request...
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 0
Checking computer authorization: 21196BC98CCDB02D ...
...finished checking computer authorization.
Check auth status request: 1
...finished checking computer authorization.
Scan devices request...
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 1
...finished checking computer authorization.
Scan devices request...
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 1
...finished checking computer authorization.
-------------------------------------------------------------
- Line 6 License Manager started: Fri Nov 27 14:35:18 2015
-------------------------------------------------------------
Version: 1.10
Windows 7
User-Agent: Line 6 License Manager/1.10 (Windows_7) Line6_WWW/0.1
Creating Camel system with timeout of: 60
Initializing camel: camels://line6.com/camel/
Loading local config file: C:\Users\Alu\AppData\Roaming\Line 6\MonkeyCore\default.cfg
Attempting previous user login: UserID=9877750d970dabaf1218b897d8384d2d, name=aluduarte
Scan devices request...
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 1
...finished checking computer authorization.
Check auth status request: 0
Checking computer authorization: 21196BC98CCDB02D ...
Loading server XML
Scan devices request...
...finished checking computer authorization.
Detecting devices...
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Scan devices request...
Detecting devices...
Scan devices request...
Created Monkey device: PODxt Live
...finished detecting devices.
Detecting devices...
Check auth status request: 0
Check auth status request: 1
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
Checking computer authorization: 21196BC98CCDB02D ...
Check auth status request: 1
...finished checking computer authorization.
...finished checking computer authorization.
...finished checking computer authorization.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Scan devices request...
Detecting devices...
Scan devices request...
Scan devices request...
Created Monkey device: PODxt Live
...finished detecting devices.
Detecting devices...
Check auth status request: 1
Created Monkey device: PODxt Live
...finished detecting devices.
Detecting devices...
Check auth status request: 1
Failed to get firmware ESN.
Created Monkey device: PODxt Live
...finished detecting devices.
...finished checking computer authorization.
...finished checking computer authorization.
Message Box: Line 6 License Manager will open an folder containing log files it has generated.
 
Please submit these files as instructed by Line 6 Customer Support when requested.Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Check auth status request: 0
Checking computer authorization: 21196BC98CCDB02D ...
...finished checking computer authorization.
Check auth status request: 1
...finished checking computer authorization.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Check auth status request: 1
...finished checking computer authorization.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Check auth status request: 1
...finished checking computer authorization.
Authorize device request: 1
...finished authorization/deauthorization
Message Box: Error attempting to authorize your device.
 
(Code 80000002)
Invalid Parameter.Logging out current user.
Attempting user login: User=aluduarte
Scan devices request...
Detecting devices...
Created Monkey device: PODxt Live
...finished detecting devices.
Check auth status request: 0
Checking computer authorization: 21196BC98CCDB02D ...
...finished checking computer authorization.
Loading server XML
Scan devices request...
Detecting devices...
Check auth status request: 1
Created Monkey device: PODxt Live
...finished detecting devices.
...finished checking computer authorization.
 
 
****************************************************************************************************************

 

Eagerly awaiting a response! Cant see the time to use my new expansion!!

Thanks!

 

Alu

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