matthewchisholm Posted February 1, 2016 Share Posted February 1, 2016 Hi. Anybody else have this problem? When I plug a USB cable in the back of the Pod it reboots every 2 seconds or so. The other end of the cable does not even need to be connected to the computer for it to happen. Just one time, by fluke I guess, I was able to get it to work, so I quickly connected to line 6 monkey and successfully updated the flash memory and USB firmware. But that didn't help, I reset the Pod and now it's back to rebooting. Otherwise works fine when there's no USB cable plugged in. Any help is greatly appreciated!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 1, 2016 Share Posted February 1, 2016 Check the USB port on your POD. There should be a black rectangular piece of plastic protecting the pins/connectors inside. If you don't see the plastic, and can see the pins, your Pod needs to be taken in to a authorized service center for repair. Quote Link to comment Share on other sites More sharing options...
matthewchisholm Posted February 2, 2016 Author Share Posted February 2, 2016 Yes, USB port seems fine (maybe a bit loose?), black rectangular piece is intact. Thanks for the good idea to check that though. Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 2, 2016 Share Posted February 2, 2016 Sounds like a hardware problem. I would open a support ticket to work directly with Line 6 tech support. Quote Link to comment Share on other sites More sharing options...
matthewchisholm Posted February 2, 2016 Author Share Posted February 2, 2016 I did open one, waiting to see what they say. Thanks! Quote Link to comment Share on other sites More sharing options...
matthewchisholm Posted February 3, 2016 Author Share Posted February 3, 2016 Line 6 tells me to take it in for servicing at a local distributor. Silverhead, I see you're in Almonte! I'm in Ottawa. Where do you recommend I go for line 6 parts? I'm hoping to just do the repair myself if I can get the right part. Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 3, 2016 Share Posted February 3, 2016 I would go to Long & McQuade - a local Line 6 retailer. They are owned by Yorkville who is the Line 6 Canadian distributor and also operate the service centers. They may be able to order the part(s) for you. Note that usb failures typically involve replacing an internal circuit board as well as the usb jack/port itself. The board usually gets blown when the port fails. Be very sure that you are comfortable doing this yourself. Quote Link to comment Share on other sites More sharing options...
matthewchisholm Posted February 3, 2016 Author Share Posted February 3, 2016 ok, thanks!! Quote Link to comment Share on other sites More sharing options...
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