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My Microphone Is Haunted! (aka: I Can Not Turn Off The Xd-v30's Handheld)

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#1 macheath


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Posted 06 August 2013 - 10:29 AM

 Ok... my new xd-v30 has a nice sound and a stable signal ... This impressed me positively.


Unfortunately, however, it seems that a small poltergeist has taken control of the on / off button:
if I press the button (2 seconds as the manual says), the blue LED will turn off, but after about 30 seconds (or sometimes even a minute), the microphone turns on again by itself. 
Not even blocking the microphone with the "lock button" after turning it off, you can prevent this from being switched on again.
The only way to turn it off permanently is to remove the batteries ... 
It 's really annoying ...
Should I call Mr. Thomann in person or an exorcist?

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#2 RonMarton


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Posted 06 August 2013 - 12:14 PM

It seems to me, "Mack The Knife", that your particular "poltergeist" will need to be exorcised by a new XD-V30 handheld, replaced under warranty, ...as some corruption to its factory-installed firmware is likely to be involved. 

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#3 dboomer


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Posted 08 August 2013 - 10:54 AM

You should just return it and get it replaced

#4 macheath


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Posted 09 August 2013 - 01:25 AM

Yesterday I sent it back to Thomann. Now I just hope I do not have to wait too long!  :unsure:

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