I came to receive my new Pod Hd500 today after a very long torturous wait over the weekend. I was very excited, but when I plugged it in for the first time... the screen hung on the logo. I figured it was probably taking a little longer as it was the first time booting, but nope. I waited a solid 20 minutes and nothing happened, so I was forced to unplug it. Upon switching it on, everything started normally and was fully functional. The first thing I did was connect it to my mac and update it, which was successful.
I played with it awhile and then powered off. The next time I switched it on, however, the same thing happened: froze on the logo. This is not to be confused with the looping logo where global resets fix things. Again, powering off/on fixed it, but I was not amused at this point.
Later on, I powered off to go have supper... again, after powering on, it hung on the logo, only this time powering off/on did not fix it. It took FIVE attempts before everything booted properly.
There has been the odd occasion where it has booted first time, but this tells me that it is extremely unreliable if you were to gig with it.
Please help me with this problem; I have searched all over the net to find a fix but have been unsuccessful. If my Pod is truly faulty, then please let me know the best ways to go about replacing it, if need be. I would rather we ran ourselves dry with possible fixes before I have to go to the hassle of boxing everything up and sending it, possibly with a large postage fee.
What went from extreme excitement quickly u-turned into utter disappointment.
Thank you in advance.
Note: I have already tried a global reset.