Please ensure Javascript is enabled for purposes of website accessibility Jump to content

StageSource L2m cutting off and on


Recommended Posts

OK, some outline questions to help us assist you...

 

What volume level is your L2 set to on the master gain knob on the back?

How are you interconnecting the Helix with the L2? (L6Link or analogue)

If L6Link above, what *type* of cable? (aes or mic)

What type/brand of connectors on your cables?

Is the L2 upright or on its kick out stands as a floor monitor?

Does the helix cut out when connected to any other speaker?

Does the power indicator light on the front of the L2 go out?

 

As much as I may get shouted down from certain quarters, the first things to check are always the external variables... Quality of cable, is it an appropriate cable for the connection type?, is the speaker clipping and cutting out as a result.

Once you've isolated any of these more likely issues, its time to think the speaker might have a fault. BUT these speakers are very robust and apart from the known fan issue, they are extremely reliable. Check cables and connections and 90%+ of the time, issues disappear.

 

For example, right angled XLR connectors used when the speaker is in a floor wedge orientation *can* work free sufficiently to break the connection.

  • Upvote 1
Link to comment
Share on other sites

As follows:

Volume on both L2m's are at center detent on both speakers.

Connected via  L6 link.

Connected with Hosa AES/EBU cables. No right angled connectors. All connectors are secured.

On kick out stands as  monitor.

Helix does not cut out, only L2m's.

Power indicators on front of L2m's go off and on. No clipping, just speakers are on and off.

 

Frankly, I think the L2m's are fine, I think it's an incoming electoral power issue.

Have connected the units with a Tripp-Lite line conditioner and it seems to be working well. Just wanted to find out if anyone has had a similar issue.

Link to comment
Share on other sites

If the power lights on BOTH L2m's are flicking off it certainly suggests a power stability issue...

 

For BOTH to do it, that's not duff speakers (probability of both power supplies cycling at the same time due to internal errors is almost negligible) which suggests that the problem lies in your mains supply.

 

If it is cured by deploying a power conditioner, then you need to get an electrician to check out your house/venue wiring.

Link to comment
Share on other sites

  • 3 months later...

Just an update to this. It wasn't a power issue or a cable issue. After a lot of trips to the repair center, phone calls to the tech line, and other BS it's the master digital boards of the l2m's that are being replaced. Haven't gotten them back yet but am hoping for the best.

Link to comment
Share on other sites

  • 2 weeks later...
  • 2 years later...

I found this post after having a similar problem with an L2m and wondered if the replaced unit was now proving reliable. I have had an L2t since they first came out and decided to add an L2m bought used but in excellent condition. It has this fault however and I have checked the cables are all fine.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...