Woodyroberts Posted May 19, 2016 Share Posted May 19, 2016 Am using StageSource L2n speakers with Line 6 Helix and sometimes the speakers just cut on and off. Has anyone had the same problem? Quote Link to comment Share on other sites More sharing options...
SiWatts69 Posted May 19, 2016 Share Posted May 19, 2016 OK, some outline questions to help us assist you... What volume level is your L2 set to on the master gain knob on the back? How are you interconnecting the Helix with the L2? (L6Link or analogue) If L6Link above, what *type* of cable? (aes or mic) What type/brand of connectors on your cables? Is the L2 upright or on its kick out stands as a floor monitor? Does the helix cut out when connected to any other speaker? Does the power indicator light on the front of the L2 go out? As much as I may get shouted down from certain quarters, the first things to check are always the external variables... Quality of cable, is it an appropriate cable for the connection type?, is the speaker clipping and cutting out as a result. Once you've isolated any of these more likely issues, its time to think the speaker might have a fault. BUT these speakers are very robust and apart from the known fan issue, they are extremely reliable. Check cables and connections and 90%+ of the time, issues disappear. For example, right angled XLR connectors used when the speaker is in a floor wedge orientation *can* work free sufficiently to break the connection. 1 Quote Link to comment Share on other sites More sharing options...
Woodyroberts Posted May 20, 2016 Author Share Posted May 20, 2016 As follows: Volume on both L2m's are at center detent on both speakers. Connected via L6 link. Connected with Hosa AES/EBU cables. No right angled connectors. All connectors are secured. On kick out stands as monitor. Helix does not cut out, only L2m's. Power indicators on front of L2m's go off and on. No clipping, just speakers are on and off. Frankly, I think the L2m's are fine, I think it's an incoming electoral power issue. Have connected the units with a Tripp-Lite line conditioner and it seems to be working well. Just wanted to find out if anyone has had a similar issue. Quote Link to comment Share on other sites More sharing options...
SiWatts69 Posted May 20, 2016 Share Posted May 20, 2016 If the power lights on BOTH L2m's are flicking off it certainly suggests a power stability issue... For BOTH to do it, that's not duff speakers (probability of both power supplies cycling at the same time due to internal errors is almost negligible) which suggests that the problem lies in your mains supply. If it is cured by deploying a power conditioner, then you need to get an electrician to check out your house/venue wiring. Quote Link to comment Share on other sites More sharing options...
Woodyroberts Posted September 2, 2016 Author Share Posted September 2, 2016 Just an update to this. It wasn't a power issue or a cable issue. After a lot of trips to the repair center, phone calls to the tech line, and other BS it's the master digital boards of the l2m's that are being replaced. Haven't gotten them back yet but am hoping for the best. Quote Link to comment Share on other sites More sharing options...
Woodyroberts Posted September 13, 2016 Author Share Posted September 13, 2016 Got the L2m's back last Thursday. The tech's at Line6 replaced the power supply pcb's and so far have had no problems. Kind of odd though that this topic hasn't come up before considering that both brand new units were faulty right out of the box. Quote Link to comment Share on other sites More sharing options...
carnifexblue Posted April 26, 2019 Share Posted April 26, 2019 I found this post after having a similar problem with an L2m and wondered if the replaced unit was now proving reliable. I have had an L2t since they first came out and decided to add an L2m bought used but in excellent condition. It has this fault however and I have checked the cables are all fine. Quote Link to comment Share on other sites More sharing options...
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