I'm just wondering if anyone who has raised a support ticket since 2.0 was released a week ago has had anybody get back to them yet. I raised one a few days ago and was just thinking today that it's about time I heard from someone at Line 6, but then I suppose that they've had a real spike in tickets since the latest release.
So, I'm just curious about the likely turnaround time at the moment...
FWIW, my problem is one that I don't think is unique. I keep getting communications errors (MIDI error code 80009000, etc) whenever I connect my JTV to my PC, either for Workbench HD or to reflash the firmware. I have two green lights on the USB-variax box, charged battery, 1/4" jack in, volume turned up...
I've attempted countless times, including with 3 different USB cables, all the USB ports on my laptop (and also my wife's laptop), and I've also tried with an ethernet cable in place of the VDI. No luck.
I've never used the USB/Variax box before because up until now I've used the HD500 to flash the firmware, which I did here to get it to V2.0, but of course I can't use Workbench HD via the POD (yet). And just to make matters even worse, while I was stuffing around with all of this I've broken the USB jack in my POD, so now I officially have no way of connecting my JTV to my PC.