Jump to content


Photo

Does Line 6 "really" Pay Attention To This Forum?


Best Answer TheRealZap , 24 August 2013 - 09:40 PM

how is a vote going to answer this?

 

it's not... I will....

 

Line6 support does not actively monitor the forum, unless the experts bring something to their attention.

 

SOME... Line6 product managers are active on the forum (primarily dboomer, in the wiireless and PA system forum areas)

Go to the full post


  • Please log in to reply
22 replies to this topic

#21 TheRealZap

TheRealZap

    Uber Guru

  • Line 6 Expert
  • 14802 posts
  • LocationClemmons, NC USA

Posted 01 September 2013 - 04:44 PM

good to hear, what was the great discovery?

 

Thanks much.  I discovered an anomaly and created a ticket which is currently in "escalated" status. I hope it will result in another improvement with a future release.   I appreciate the attention I received from the Line 6 support and QA teams.


  • 0

#22 MikeMaben

MikeMaben

    Just Startin'

  • Members
  • Pip
  • 6 posts

Posted 01 September 2013 - 04:56 PM

Customer service could be improved. This is not a complaint per se

but I have all 6 boxes checked in my email preferences but I've never

received a newsletter and I had to check here to find out about the updates. :huh:

 

I'm leary about the update and can only wonder if they're working on a patch. :blink:

Think I'll wait awhile and see what happens.


  • 0

#23 TheRealZap

TheRealZap

    Uber Guru

  • Line 6 Expert
  • 14802 posts
  • LocationClemmons, NC USA

Posted 06 September 2013 - 06:10 AM

Looks like you're already back in the green! congrats :D

 

Thanks for that!  That was my point for starting this post. Many were helpful but look how many thumbs down resulted in this one post for my "reputation".  So silly.  My intent was directly for the support of forum individuals.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users