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Jtv Not Recognized With The Workbench Hd

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Best Answer phil_m , 30 August 2013 - 12:01 PM

Do you have a cord plugged into the 1/4" jack and have the guitar's volume knob turned up?

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#1 arislaf

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Posted 30 August 2013 - 11:35 AM

Hallo there. A strange thing happened today.while I connect my jtv via the device (hub) to check for update (newlly bought jtv), the line 6 monkey recognize my device and show that the guitar is fully updated. To the point now: the problem is that the hd workbench doesn't recognize the guitar...


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#2 phil_m

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Posted 30 August 2013 - 12:01 PM   Best Answer

Do you have a cord plugged into the 1/4" jack and have the guitar's volume knob turned up?


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#3 arislaf

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Posted 30 August 2013 - 12:08 PM

ooops..not at all.... thanks man. again you save me!


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#4 windhover

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Posted 04 October 2013 - 10:53 PM

Just upgraded to 2.0. Trying to connect to workbench HD but my JTV 59 isn't being recognized. Using the VDI interface (for the first time as I'm usually go through HD500) have a 1/4" cable plugged in and volume turned up but still getting a flashing red on the VDI side of the interface and not being recognized in WB HD. Can't see anything in the user guide to help, any suggestions gratefully received.


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#5 Charlie_Watt

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Posted 05 October 2013 - 05:52 AM

Flashing red means your Variax isn't connected and talking to the interface. 


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#6 broker2

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Posted 05 October 2013 - 06:13 AM

Make sure your battery is fully charged and your modelling is not turned on.


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#7 sparkmonkey31

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Posted 05 October 2013 - 07:55 PM

I've got the same problem with a JTV-59. All is updated in Monkey, USB interface plugged in, quarter inch connected to Variax, volume is up, and both lights are green. HD Workbench just can't find the guitar. Any ideas?


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#8 windhover

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Posted 07 October 2013 - 12:21 AM

Ok, battery fully charged, 1/4" cable plugged in, modelling off, still have flashing red on the JTV side. Tried a network cable with same result (I'm assuming a standard network cable should work as well as the VDI cable?) so I think the VDI cable is good.

So.... faulty USB interface? ( I still have green light on the USB side.)

 

Cheers


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#9 Charlie_Watt

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Posted 07 October 2013 - 05:35 AM

Something is faulty.  You are doing everything right.  It's either the USB interface, the Cable, or the JTV itself.  Do you have a pod?  If the JTV talks to the pod, then it's probably the USB interface.


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#10 guilhordas

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Posted 07 October 2013 - 07:20 AM

I often have received this message when I try to make a WB Operating, anyone know why this happens?

"failed to write data to the guitar"

and the sound of that model I'm changing mutes ., and now I can not get sound to come back in all positions of TELE, the workbench repeats this error message

Now, Several models are dumb and a strange writing on the workbench

 

I tried to reinstall the firmware 2.0 but also get the error message, (error midi opening ports) someone can tell what might be happening? I'm having serious problems, My tele models tele are all mute


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Jtv 69 , pod hd 500, suhr S3,prs custom 22, Gibson SG standard 96, fender plus strat 93


#11 guilhordas

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Posted 07 October 2013 - 02:35 PM

Anyone know what I should do? I attached the print of the error messages I've received thanks

 

Attached Files


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Jtv 69 , pod hd 500, suhr S3,prs custom 22, Gibson SG standard 96, fender plus strat 93


#12 windhover

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Posted 07 October 2013 - 04:36 PM

Something is faulty.  You are doing everything right.  It's either the USB interface, the Cable, or the JTV itself.  Do you have a pod?  If the JTV talks to the pod, then it's probably the USB interface.

 

Thanks, yeah the JTV works fine with the POD and I just double checked the VDI cable through the POD and it's fine so looks like the USB interface.

 

i've only had the JTV a few months so I'll get on to the dealer


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#13 nicholasfawdray

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Posted 10 December 2013 - 01:18 PM

Workbench HD works fine on PC but can't get JVT 59 to connect on mac book pro. I have tried a new mac book and 5 yr old one same prob.

 

all software up to date in monkey, green lights on vdi and volume up full battery. Any ideas please, surely somebody else has experienced this?


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#14 silverhead

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Posted 10 December 2013 - 03:34 PM

Do you have a cable connected to the 1/4" guitar jack on the Variax? That is the device power switch.


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