santosgera Posted November 28, 2016 Share Posted November 28, 2016 Is there any way to open the receiver? A piece detached from the inside of it, due to a fall. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted November 28, 2016 Share Posted November 28, 2016 It might help to know what product? Quote Link to comment Share on other sites More sharing options...
santosgera Posted November 28, 2016 Author Share Posted November 28, 2016 Sorry! Relay G10 Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted November 29, 2016 Share Posted November 29, 2016 As I recalI there is an adhesive sticker on the bottom that may be concealing a screw. I've never opened any of the 3 G10 Receiver bases I had. Rather than attempting to open it and explore the damage, you may want to open a support ticket with Line 6 to have the unit replaced. This presumes you are beyond your vendor's return exchange duration. Line 6's warranty coverage is exceptional! Hopefully they will cover your scenario. Absent the receiver base being driven over or crushed, I'd like to imagine they would cover you for a mere drop if the exterior is not horribly disfigured. You'll only know once you open a supoort ticket. Quote Link to comment Share on other sites More sharing options...
santosgera Posted November 29, 2016 Author Share Posted November 29, 2016 Thanks for the help, but I live in Brazil. A friend bought it for me in the USA. I think the spare part is not important, as the fall was mild, and it continues working perfectly. I had already took off the adhesive and loosened the screw hidden, but is still trapped. I'm going to leave it as it is. Thank you! Quote Link to comment Share on other sites More sharing options...
santosgera Posted November 29, 2016 Author Share Posted November 29, 2016 I was able to open. It is only fixed by a screw. What had broken was a plastic piece. The circuit is very well protected. Quote Link to comment Share on other sites More sharing options...
Smashcraaft Posted November 29, 2016 Share Posted November 29, 2016 I was able to open. It is only fixed by a screw. What had broken was a plastic piece. The circuit is very well protected. Are you able to ducument this taking some photos of the procedure? Quote Link to comment Share on other sites More sharing options...
santosgera Posted November 29, 2016 Author Share Posted November 29, 2016 The screw is in this hole, hidden by a sticker. After removing the screw you have to force the sides with a thin screwdriver. It takes a lot of care, since the latches of the plastic may break. I do not advise anyone to open it, unless it is necessary. 1 Quote Link to comment Share on other sites More sharing options...
Smashcraaft Posted November 30, 2016 Share Posted November 30, 2016 The screw is in this hole, hidden by a sticker. After removing the screw you have to force the sides with a thin screwdriver. It takes a lot of care, since the latches of the plastic may break. I do not advise anyone to open it, unless it is necessary. Thank you. Might be useful because of the poor design of the USB power-connector, which will surely break right after end of warranty. Quote Link to comment Share on other sites More sharing options...
brenda494 Posted December 28, 2017 Share Posted December 28, 2017 Right about usb power connector mine broke away from circuit board 2 weeks after end of warranty have tried to repair but need electronics guy Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted December 28, 2017 Share Posted December 28, 2017 Right about usb power connector mine broke away from circuit board 2 weeks after end of warranty have tried to repair but need electronics guy I would open a support ticket anyway to see if Line 6 will still take care of you. I know of a few cases where they did. Quote Link to comment Share on other sites More sharing options...
brenda494 Posted December 28, 2017 Share Posted December 28, 2017 Cheers will look into that Quote Link to comment Share on other sites More sharing options...
lutherk2015 Posted October 26, 2021 Share Posted October 26, 2021 On 11/29/2016 at 2:44 PM, santosgera said: I was able to open. It is only fixed by a screw. What had broken was a plastic piece. The circuit is very well protected. ALL YOU HAVE TO DO IS SNAP THE PIECE OF PLASTIC BACK IN PLACE ON THE UNDERSIDE OF THE BOARD INSIDE Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.