danforth Posted September 5, 2013 Share Posted September 5, 2013 Hey! I greatly apologize if this has been covered or if this isn't the correct forum to seek help. I have a TonePort DI, running Gearbox. Though it seems to be connected properly, I not only receive no sound (using the outputs), but nothing seems to work (including the input). I've read up on audio issues and how to correct them, but they all covered problems with hearing the audio. My device/pc/software doesn't seem to pick up any sound to begin with, including even the tuner not working. I've tested my cables. The light on top of my TonePort is green. I've installed the latest version, drivers, etc. I honestly have no clue what the problem could be, much less how to go about figuring it out and resolving it. Any info is greatly appreciated. Thanks! -Danforth Quote Link to comment Share on other sites More sharing options...
Triryche Posted September 6, 2013 Share Posted September 6, 2013 Did you have this previously working? Quote Link to comment Share on other sites More sharing options...
definitemby Posted December 3, 2013 Share Posted December 3, 2013 no,,same prob here,,, Quote Link to comment Share on other sites More sharing options...
Triryche Posted December 3, 2013 Share Posted December 3, 2013 Can the newest version of Monkey see it? http://line6.com/software/ Quote Link to comment Share on other sites More sharing options...
fflbrgst Posted December 5, 2013 Share Posted December 5, 2013 Not sure about Macs, but if running a PC, you need to make sure the Toneport is selected as your audio device in WIndows. Quote Link to comment Share on other sites More sharing options...
kimoxydox Posted January 24, 2015 Share Posted January 24, 2015 my light stays red. using newest monkey and gearbox, multiple computers. i used this for a long time and it died a few months ago, desperate, bought the ux2. BUT I MISS MY PLUGINS!!! ANY IDEAS OF HOW TO RECOVER OR RE-FLASH OR RESET THE DEVICE? Quote Link to comment Share on other sites More sharing options...
Triryche Posted January 26, 2015 Share Posted January 26, 2015 Try POD Farm 1.12, unless you are saying you purchased a new POD Studio (black-faced), the use POD Farm 2.5. Quote Link to comment Share on other sites More sharing options...
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