Im so tired now I've been reaching so many people and always answering the same questions.
The service center in spain does not repair my damaged X3L even though it is covered by warranty .... but wait, unless I pay them !!!!!! This is a scandal. Didnt expect this to happen in developed countries. Someone should be fired. Or maybe it is company politics ? That would be even worse case.
I tried and opened a ticket here and nothing changes I also wrote to the service center in the UK.
And I still have my X3L with the usb drop and footswitch light pipe problems ...
This is so frustrating.
This is the worst customer support I have ever suffered.