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Podhd500 Drivers Wont Install On Mac


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#1 Dannydawiz

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Posted 12 September 2013 - 10:53 AM

 jffg.png

 
I've been trying to plug my PODHD500 into the computer but my Mac OS X V10.8.4 doesn't detect it.
 
I've tried rebooting
I've tried using a different USB
I've tried completing uninstalling all Line 6 files and reinstalling.
I've tried installing the drivers manually from the website and still.
 
When I click the update button in Line 6 Monkey the installation process goes fine. It says that the drivers have been installed and that I need to restart my computer.

Well I restart my computer and open up Line 6 Monkey and it still says that the drivers haven't been installed.
 
Someone help me please?
 

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#2 TheRealZap

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Posted 12 September 2013 - 11:04 AM

have you tried getting the drivers outside of monkey?

http://line6.com/sof...a.html?rid=5578


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#3 Dannydawiz

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Posted 12 September 2013 - 11:11 AM

Yes I've already tried installing them manually from the site.


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#4 Dannydawiz

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Posted 12 September 2013 - 11:33 AM

This is the driver though isn't it? "Line 6 Audio-Midi Devices"

 

 

l4u4.png
 
 

It opens up and it always says the same thing.

 

 

nbs7.png
 

 

Same with Line 6 Monkey.


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#5 TheRealZap

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Posted 12 September 2013 - 11:35 AM

the drivers are installed.

are you using a usb hub? i've seen that happen with a hub.


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#6 Dannydawiz

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Posted 12 September 2013 - 11:39 AM

It's currently plugged into the back of the Mac USB Port. 

 

Also if the drivers are installed why does the Line 6 Monkey continue to display a caution sign saying that updates are available?


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#7 TheRealZap

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Posted 12 September 2013 - 11:50 AM

you wouldn't have the icon in sys pref if the drivers weren't installed...

the drivers just aren't working for some reason... i'd try a different usb cable.


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#8 Dannydawiz

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Posted 12 September 2013 - 11:54 AM

Damn I don't have another USB cable at the moment. I'll have to order one online and get back to you on this post. Does it matter what type of usb cable?

EDIT: Would this suffice?
 

http://www.amazon.co...words=USB cable


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#9 TheRealZap

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Posted 12 September 2013 - 12:02 PM

that would work... but you might be able to just borrow one from your printer or other usb device to test with.


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#10 Dannydawiz

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Posted 12 September 2013 - 12:36 PM

I understand. Sadly however my printer connects via wifi instead of USB. :/

 

Ill get back to you on this thread in anywhere from a week to a few days. Thank you for your help Zap.


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#11 trnc

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Posted 12 September 2013 - 12:52 PM

I'm having the same problem :/

And Ive tried several leads. 

Any sugestions?


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#12 Dannydawiz

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Posted 16 September 2013 - 04:56 PM

So the new USB came and I tried plugging it in but I still can't get a connection. I'm thinking there is something wrong with the hardware. Does the USB input look okay in this picture?

 

v6ah.jpg

 

 

ixz2.jpg

cjbx.jpg
 

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#13 still_fiddlin

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Posted 16 September 2013 - 06:22 PM

Seriously, looks like someone attacked it with a screwdriver or something.  Very broken. Here's an unbroken type B port (mine is actually black in color on my HD, but you see the difference).

USB-type-B-female-port-m.jpg


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#14 Dannydawiz

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Posted 16 September 2013 - 06:35 PM

Damn I had a feeling there was something wrong with it. 

 

Even when I first got the pod a year and a half ago I would always have to fiddle with the USB plug because it would never lock in. 

 

It was always loose and never secure so the POD that I ordered must've came badly built as it was and I probably just made it worse.

 

Regardless the warranty already ran out so do you guys have any ideas where I can get this fixed?


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#15 gatogonzalez

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Posted 12 November 2013 - 09:19 PM

that would work... but you might be able to just borrow one from your printer or other usb device to test with.

 

Hi, I´ve the same problem and I tryed with the USB cable of my printer and it WORKS!!!
Thanks TheRealZap for the idea!


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