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I Cant Reuthorize My Ux2


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#1 Xoron

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Posted 15 September 2013 - 11:46 AM

i buy today the metalshop pack but i cant install it.

I Deauthorize my ux2 but yet is it Stacking in Depening.

I cant remove all add ons it says all time

 

(programming purchases on hardware failed - 0xff from Server- not Found )


here are

 

Please submit these files as instructed by Line 6 Customer Support when requested.Sync PBNs request: 1
Syncing PBNs: ESN=0021f54d ...
Starting authentication...
Got resend request... queuing.
Updating request packet (19) to packet (20).
Subscription State: 2
Re-authentication complete.
Authentication successful. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...authentication success.
Sending RCPT ...
Sending server access request...
Allowing server access...
Waiting for server access...
Got resend request... queuing.
Updating request packet (22) to packet (23).
Got resend request... queuing.
Updating request packet (23) to packet (24).
Firmware access successful.
Confirming PBNs...
Request error from packet: 25
... finished PBN sync.
Message Box: Programming purchases on hardware failed.

0xff from Server - Not foundSync PBNs request: 1
Syncing PBNs: ESN=0021f54d ...
Starting authentication...
Got resend request... queuing.
Updating request packet (26) to packet (27).
Subscription State: 2
Re-authentication complete.
Authentication successful. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...authentication success.
Sending RCPT ...
Sending server access request...
Allowing server access...
Waiting for server access...
Got resend request... queuing.
Updating request packet (29) to packet (30).
Got resend request... queuing.
Updating request packet (30) to packet (31).
Firmware access successful.
Confirming PBNs...
Request error from packet: 32
... finished PBN sync.
Message Box: Programming purchases on hardware failed.

0xff from Server - Not found

What can i do ?

Sry for my bad english i come from germany :-/


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#2 Xoron

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Posted 15 September 2013 - 07:58 PM

no one can help me ?


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#3 TheRealZap

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Posted 16 September 2013 - 04:10 AM

you'll probably need to contact line6 directly about authorization issues: http://line6.com/company/contact/


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#4 Xoron

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Posted 18 September 2013 - 08:34 AM

I Contact Line 6 directly but the dont help me i cant use my ux2 @ the moment :-/


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