Lipid Posted June 5, 2017 Share Posted June 5, 2017 I have a 2 weeks old spider V 60. It has worked really well. Yesterday I rehearsed through headphones ( as I have done many times ) and wanted to play through speaker afterwards, the sound was dead. There is no sound at all. Still works in the headphones output. Am I missing something here? I have turned it on and off a couple of times but no change..... Help Quote Link to comment Share on other sites More sharing options...
Skylinebasser Posted June 8, 2017 Share Posted June 8, 2017 I have got my new V120 yesterday. Out of the box it worked fine first. Then in the evening switched on again an updated to latest firmware no sound at all neither via speaker nor headphone. Only the drumlooper ist playing. Line 6 seems to have severe problems with whis product line. I now contacted my dealer. 1 Quote Link to comment Share on other sites More sharing options...
guitardad123 Posted June 8, 2017 Share Posted June 8, 2017 I have got my new V120 yesterday. Out of the box it worked fine first. Then in the evening switched on again an updated to latest firmware no sound at all neither via speaker nor headphone. Only the drumlooper ist playing. Line 6 seems to have severe problems with whis product line. I now contacted my dealer. Do you have the FBV connected? Try disconnecting and see if sound comes back. If it does, just rock the expression pedal on the FBV and see if that brings the audio back. Quote Link to comment Share on other sites More sharing options...
Skylinebasser Posted June 8, 2017 Share Posted June 8, 2017 No, I do not have the FBV, don't need it and I am glad that I havn't spent more in this incomplete amp. Sorry but this must not be the case and the support is ignoring the posts here and I am not the one with this problem. Quote Link to comment Share on other sites More sharing options...
BillBee Posted June 8, 2017 Share Posted June 8, 2017 No, I do not have the FBV, don't need it and I am glad that I havn't spent more in this incomplete amp. Sorry but this must not be the case and the support is ignoring the posts here and I am not the one with this problem. This is just a user forum and the L6 guys don't really come here much. Psarkissian did comment on your other post in the S-Jam thread and recommended that you submit a support ticket so the Official L6s crew can get the ball rolling for you. Quote Link to comment Share on other sites More sharing options...
Skylinebasser Posted June 8, 2017 Share Posted June 8, 2017 For sure I already did and referred as well to the forum entries here. They propose the standard stuff like updating again + factory reset but if it is that simple I would not insist on obvious flaws in that product (software) line. The support employee does not know the problems discussed here and believes in their standard trouble shooting, I will return the amp tomorrow and try an exchange device. If it is the same I will forget about Line6. Quote Link to comment Share on other sites More sharing options...
guitardad123 Posted June 9, 2017 Share Posted June 9, 2017 For sure I already did and referred as well to the forum entries here. They propose the standard stuff like updating again + factory reset but if it is that simple I would not insist on obvious flaws in that product (software) line. The support employee does not know the problems discussed here and believes in their standard trouble shooting, I will return the amp tomorrow and try an exchange device. If it is the same I will forget about Line6. That can be the nature of updating. These are amplified computers basically. Our other guitarist updating his new FenderGT bricked. Reconnected and reloaded the firmware sent to him from Fender and it worked. Many reported similar problem. Maybe file was corrupting via Bluetooth update process. I also have had big downloads that corrupted. My Slate sotware was very buggy, not loading. They said to re download the sware, I did and it was ok. Try the things support asks of you, report back to them. That way they can track fixes, bugs and other issues. You won't get much support here on the forums from the factory guys. They are best when contacting customer support or creating a support ticket. Check with your dealer too, they should be able to do exchanges within their return time frame. Quote Link to comment Share on other sites More sharing options...
Skylinebasser Posted June 9, 2017 Share Posted June 9, 2017 You are probably right but when the firmware update to 1.04 is highly recommended I can expect it works without flaws especially when a manufacturer is only offering a cable method. Well I am in contact back and forh with the European technical support sow and hope that they stay tuned to this issue/ticket. I will return the amp today and are looking forward to a quick replacement. The Fender GT might be an alternative and the BT/Wifi Amp solution is an advantage especially when using Android devices when recoding via USB but I do not like the knob quality and that the display is placed on top. The GT 200 would cost 500€ and the footswitsch is included. I will try the V 120 a second time and perhaps I will rethink my choice. Quote Link to comment Share on other sites More sharing options...
mmorelock321 Posted March 14, 2019 Share Posted March 14, 2019 Just received my 2nd v60 amp. The first I retired because no sound through the speaker nor the headphone jack. Just received the replacement today an again there is an issue. No sound from the speak but the headphone jack works on this one and the sound is great. I see that this has been an issue for a few people. Can anyone give me an update on what Line 6 is doing about this problem and is there an easy fix? Quote Link to comment Share on other sites More sharing options...
sonnyv3 Posted March 15, 2019 Share Posted March 15, 2019 I experienced the same problem with a new v240hc. Drum sound but no guitar sound. Resetting worked but I need more information on this issue so I can decide whether to return or exchange it. Quote Link to comment Share on other sites More sharing options...
mmorelock321 Posted March 16, 2019 Share Posted March 16, 2019 I’m returning to Line6 and they are shipping me a replacement. I also have. 2nd issue now. I whe to my nearest big box store to check my guitars and G10, and found the it only worked on one of my guitars. Very strange! I email Line6 that this is the third Line 6 product tha I got for ZZound that was defective. I asked what’s up with this. No answer back. Hopefully I’ll hear back from them on Monday. Quote Link to comment Share on other sites More sharing options...
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