I just received a JTV-59 with a bad model selector switch (as replacement for one that was written off as unfixable). When pushed to switch between magnetic pickups and modeling the switch doesn't move equally well in all positions. In fact, it is just in the custom1-posistion that it reliably pops back out after being pressed. I've been looking for obstructions and not found any so it seems to be a problem inside the switch. I've also seen suggestions that problems with this switch may be caused by the knob being mounted to low on the shaft, but raising the position changes nothing. The switch does get stuck just as bad in the down position when operated with no knob on the shaft.
This may seem like a simple warranty case, but I'm reluctant to send the guitar back given my track record with the local distributor (Norway). The modelling circuit on my first JTV died after about a months use, and it took the distributor nearly 4 months to replace it. They spent almost 3 months diagnosing before finally reporting that they were unable to repair the guitar and had to order a replacement. This seems odd considering the modular construction of the instrument and that it should be e simple operation for anyone with a bit of insight to replace components one by one until the problem is solved. I'm not too keen on 4 more months without the instrument, so it leaves me with the following questions:
1. Is there something else I can try that won't affect the warranty, like electronics cleaning-fluid (isopropanol) or some form of lubrication on the switch.
2. Does line6 supply parts for these guitars at all? I can't see why the distributor would be unable to repair the guitar by swapping the electronics if they do have spares. It would otoh be problematic to maintain the guitar in the long term (when the warranty runs out) if there are no spares available. I haven't seen any 3rd-party rotary-switches on the market that would work as replacements for the model and tuning-selectors.
3. Is is possible for me to order the necessary parts to swap out the main selector myself so that I won't have to be without an instrument for months? I can't get a straight answer from the distributor. I do understand that l6 may not want people to buy complete electronics kits to install in other instruments, but individual parts must at least be available somehow.