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Toneport KB37 blinking red lights

blinking kb37 redlight

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#1 ritness

ritness

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Posted 29 July 2017 - 03:02 PM

Hello all.
 
I have a Toneport KB37 and recently it started doing something and i can't understand why.
 
Here's the deal.
 
Problem: when i plug it in via USB cable it starts working fine. If i begin playing something, the KB37 "dies", then the two clipping red lines begins blinking intermittently, then it goes back to life. If i start playing something again, the cycle repeats itself.
 
What i have tried so far:
 
- USB connected directly on PC (no hubs)
 
- tested on Windows 10 and Windows 7 (both clean installs)
 
- driver is update on both OSs
 
- Monkey is all green lights and updated on both OSs
 
As far as i can tell, it looks like a hardware problem on the KB37, but i can't tell for sure since i'm no expert with sound devices.
 
I searched online and coudn't find anyone with a problem like mine. What i could find was similar issues but none helpful for my case.
 
And finally i'm here. Does anyone have any ideas of what i could try?
 
Anything could be very helpful.
 
Thank you in advance.
 
Take care.

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