shawncooke1 Posted August 10, 2017 Share Posted August 10, 2017 My Helix is having an issue. Sometimes when I am playing through headphones, the sound gets thin and low, and kinda sounds like mono. If I rock the expression pedal forward kinda hard or tap the top middle section of the Helix kinda hard, the sound comes back. I played it off as maybe something to do with my headphones or maybe even the headphone port, but the other night at practice I was playing mono out to FOH, and headphone out to my Alto ts210. At certain times the same thing would happen from both ports, and I would have to kinda kick the Helix to get it back. I haven't really ruled out bad cables at this time, but since it has happened multiple times with the headphones coupled with different guitar cables, I'm starting to think I have a problem with the Helix. Anyone else having this issue? Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted August 10, 2017 Share Posted August 10, 2017 You may want to start a support ticket with Line 6. Sounds like a hardware/connection issue. Quote Link to comment Share on other sites More sharing options...
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